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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 28.12.18, 15:01
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13127 - Free shipping issue in voucher

Ciao Marek, I hope all is fine for you!

I have a problem with free shipping mode in voucher that I compile in cart rules.
I have already asked this question in prestashop community but it seems that in PS1.7.4.2 with default theme all works fine.

I want to give a voucher to my customers with free shipping in some period and I have made a voucher like some different vouchers that i did previously.
I put enable free shipping mode but in cart resume i always see shipping cost after that customer put voucher code in cart.

Can you help me in this issue’ Thank you for your work

This ticket does not depend on any other tickets.

Alessandro Borsani (AleBTstudio) 24 Oct 2018, 16:45

Marek I fixed now issue!
Now all works well but I think that how PS show resume in cart is not too clear. In fact the total is correct but PS shows shipping cost also when in discount is free shipping and this caise some misunderstanding in customer. If you see attached files and you try to make the calcule all is ok but shipping cost it would not appeare anymore!

thank you and sorry, if you advie me how to show that is free shipping I will appreciate a lot


Marek (marek) 24 Oct 2018, 17:02

Hi, Alessandro.
I didn't find the option to show Free Shipping, if you want I can tell you what file to edit to add a message

Alessandro Borsani (AleBTstudio) 24 Oct 2018, 17:25

Hi marek, please tell me where i find the file.
grazie !

Alessandro Borsani (AleBTstudio) 26 Oct 2018, 12:03

Marek can you tell me where can I find the file to edit?

Thank you so much

Alessandro Borsani (AleBTstudio) 26 Oct 2018, 16:25

Marek can you tell me where can I find the file to edit?

Thank you so much

Marek (marek) 26 Oct 2018, 16:28

Hi, Alessandro.
Sorry, I missed your ticket.
The file is: /themes/alysum/templates/checkout/_partials/cart-summary.tpl