- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 26.10.18, 12:02
- Opened by: caravntrader
- Closed by: Marek
- Closed on: 30.12.18, 20:16
- Reason: Closed
- Comment: Glad to help!
Ticket #13144 - product page
Hello,
the carousel for the product images is not active. It shows only 4 images, the cursor is not displayed to show the additional product images.
Regards
Comments
please update theme first
is the latest version as you say
by the way, the login is the same as ftp login
I’m not able to see your website. Tried both login and passwords from your profile
now the access ist free, no needs any passwords
Now give me a link to a product where I could see the issue
http://update.kunterbuntbyhands.de/reisetaschen-weekender/377-weekender-braun.html
I need access to files to make a fix, please update FTP credentials in your profile
done
The issue has been fixed. Please check it out
Thanks you.
Please the same issue on iPad.
thank you, please checke the same issue on ipad
Yes, I see.
Try this fix:
Now the top and buttom cursor is hidden, it show only 4 detail images.
Strange, only iPad don’t want to show an arrows.
So try this solution:
can you please tell me the fix for the arrows on the desktop.
Here is correct function from theme.js file
did not help. can you please by the way check the ipad portrait view?
1. menue and search bar are overlaped by slider
2. the top bar is also not good. should be anmelden|registrieren
3 the footer should be also resized
Please update back office link in your profile
done
Yes I see, but I don’t have access to Theme Settings and Page builder modules