• Priority: Medium
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 31.10.18, 15:43
  • Opened by: Denis Vrazalica
  • Closed by: Marek
  • Closed on: 29.12.18, 21:41
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13179 - Instagram not working

I cant register my app via Instagram to make it work on our homepage. What can I do ?
Best regards


Marek 01 Nov 2018, 10:43

Hi, Denis.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Denis Vrazalica 05 Nov 2018, 18:09

Just filled in the information you demanded.
Please let me know how I can fix this issue.
Best regards,

Marek 06 Nov 2018, 09:53

I just reset module settings and it works correctly. Please be careful with configuration I notices wrong details in the module settings

Denis Vrazalica 06 Nov 2018, 10:21

Thanks,however my problem is that I can’t register an app with Instagram (see file attached). Do you have à guide to use the new api within facebook ? Or another solution ?
Best regards,


Instagram Developer Documenta... (807.3 KiB)
Marek 06 Nov 2018, 11:30

Yes, I see now.
We will update our module soon. For now you can use this service http://instagram.pixelunion.net