• Priority: High
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 12.11.18, 17:23
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13210 - Emails are sent from pk_popup but not from ps_emailsubscription

Hi Marek,

Hope you’re fine. Maybe you can help me. I explore all the avenues - it’s seems in the theme, there an adaptation of ps_emailsubscription, in theme/alysum/modules/ps_emailsubscription/
The fact is that all email registred from pk_popup are sending email correctly, all emails from block newsletter or checkin box in subscription are not... it’s quite touchy (indeed, there is a voucher inside the mails)

Do you have a history on this ?

It’s seems all translation looks ok (not sure, but no error)

Thanks a lot !
Have a nice day,

This ticket does not depend on any other tickets.

Marek (marek) 09 Nov 2018, 10:37

Hi, Ludovic.
Please update all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Ludovic Wybo (pastekbe) 09 Nov 2018, 11:37

Hi Marek,

Details have been updated


Marek (marek) 12 Nov 2018, 11:13

Hi, Ludovic.
Strange issue, still no solution. Keep working on that

Ludovic Wybo (pastekbe) 12 Nov 2018, 11:25

Hi Marek,

Thanks for your help.
I just, right now (10 mins ago) found the issue > Once I desactive MailChimp integration, it works fine !

Thanks again for your time attributed to this ticket
And have a nice day,