- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 08.11.18, 16:35
- Opened by: Ludovic Wybo
- Closed by: Marek
- Closed on: 12.11.18, 17:23
- Reason: Closed
- Comment: Glad to help!
Ticket #13210 - Emails are sent from pk_popup but not from ps_emailsubscription
Hi Marek,
Hope you’re fine. Maybe you can help me. I explore all the avenues - it’s seems in the theme, there an adaptation of ps_emailsubscription, in theme/alysum/modules/ps_emailsubscription/
The fact is that all email registred from pk_popup are sending email correctly, all emails from block newsletter or checkin box in subscription are not… it’s quite touchy (indeed, there is a voucher inside the mails)
Do you have a history on this ?
It’s seems all translation looks ok (not sure, but no error)
Thanks a lot !
Have a nice day,
Ludovic
Comments
Hi, Ludovic.
Please update all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP
Hi Marek,
Thanks,
Details have been updated
Ludovic
Hi, Ludovic.
Strange issue, still no solution. Keep working on that
Hi Marek,
Thanks for your help.
I just, right now (10 mins ago) found the issue > Once I desactive MailChimp integration, it works fine !
Thanks again for your time attributed to this ticket
And have a nice day,
Ludovic