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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 10.11.18, 11:48
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13213 - Problem with width site and responsive

Ciao Marek,
I have to ask the same issue that I have already explain in past and you fixed it.
I have not made imprtant change in my site (template) but I see that if I see in smaller desktop or in window of my browser I see the horizontal slider below that allow me to make a lateral scroll to see all site. Before all works properly in responsive mode.
In attache file you can see a lateral blank space in my home page that I need to not show.
I know that you already fixed it for me but now I don’t know why I have the problem yet.

Please let me know a solution and please check the scrennshot to understand better.

Thank you a lot for you support.

ciao

This ticket does not depend on any other tickets.

Marek (marek) 09 Nov 2018, 09:51

Hi, Alessandro.
I don't see the issue, could you please take a screenshot?

Alessandro Borsani (AleBTstudio) 09 Nov 2018, 11:11

sorry Marek I missed the screenshot

Alessandro Borsani (AleBTstudio) 09 Nov 2018, 11:13

it was bigger than 2 MB Here screen shot

Marek (marek) 09 Nov 2018, 11:47

Yes, I see.
Try following CSS:

.header-main > .page-width {max-width:90%}
Alessandro Borsani (AleBTstudio) 09 Nov 2018, 12:08

Hi Marek, it doesn't fix it. I use firefox like browser and I put the code in custom css but I always see homepage not responsive in some resolution. Please try to move dimension of window in firefox browser and you can see the issue.

thank you

Marek (marek) 09 Nov 2018, 14:47

I just test it out with different window width and there is no more horizontal scroll

Alessandro Borsani (AleBTstudio) 09 Nov 2018, 15:17

Hi Marek, it doesn't fix it. I use firefox like browser and I put the code in custom css but I always see homepage not responsive in some resolution. Please try to move dimension of window in firefox browser and you can see the issue.

thank you

Alessandro Borsani (AleBTstudio) 09 Nov 2018, 15:21

Hi marek I see the isuue yet like you. can see in attached file. If I see my browser in a window mode I see a white lateral space (at right position) like you can see and this issue if you remember was altready present in past, then you fixed it.

Alessandro Borsani (AleBTstudio) 09 Nov 2018, 15:27

here attached file

Alessandro Borsani (AleBTstudio) 09 Nov 2018, 16:19

Hi Marek, it doesn't fix it. I use firefox like browser and I put the code in custom css but I always see homepage not responsive in some resolution. Please try to move dimension of window in firefox browser and you can see the issue.

thank you

Marek (marek) 10 Nov 2018, 10:42

I see you have enabled cache, Please try to clear it in your back office

Alessandro Borsani (AleBTstudio) 10 Nov 2018, 11:12

Ciao Marek,I have already cleaned the cash but i see the white space at right in small resolution yet.
Very strange that you don't see this issue. Please try to change window dimension with mouse from corner from big window to small and you might see the issue.
Thank you

Marek (marek) 10 Nov 2018, 11:34

Sorry, that was my mistake. correct CSS code is

#header .header-main > .page-width {max-width:90%}

I already add it to your custom CSS

Alessandro Borsani (AleBTstudio) 10 Nov 2018, 11:45

Thank you Marek, no problem! now all works fine. thank you so much for your great work!
ciao

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