• Priority: High
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 16.11.18, 13:06
  • Opened by: Marcin Ruman
  • Closed by: Marek
  • Closed on: 30.12.18, 20:17
  • Reason: No answer from a customer

Ticket #13246 - Isotope Product Filter and Product List

There is a bug on Isotope Product Filter widget. I can’t configure it, only the default option works. I can’t choose the category or products to show myself because it breaks the entire module and displays a lot of errors. Please find the attached screenshot.
Also “All” and “Featured” always displays the same products.

Another thing is that Product List widget doesn’t work either. It doesn’t pick up any products from the shop. The widget renders on the page but it’s totally empty.


Screenshot 2018-11-16 at 11.5... (201.7 KiB)


Marek 16 Nov 2018, 16:47

Hi, Marcin.
What theme version do you have?

Marcin Ruman 16 Nov 2018, 17:48

That’s what I use:

TS v.1.8.2 | Alysum v.5.2.5 | PS v.

Marek 16 Nov 2018, 20:45

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP and Back office. I’ll try to make a fix