• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 17.11.18, 18:49
  • Opened by: Jakub Rawek
  • Closed by: Marek
  • Closed on: 30.12.18, 20:19
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13251 - Isotope bestsellers not updating

Hi,

I’ve got a small problem with the bestsellers section in the Isotope module. Despite changes being made in the ps_product_sale able, they are not updating. How can I fix that?

Best,
Kuba

Comments

Marek 19 Nov 2018, 12:49

Hi, Jakub.
Could you please explain how changes in the ps_product_sale have to affect to bestsellers in the Isotope module?

Jakub Rawek 19 Nov 2018, 16:22

Hi,

Sorry, thought that numbers there are used to choose and display bestselling products :)

Marek 20 Nov 2018, 11:18

So, now it’s ok?

Jakub Rawek 20 Nov 2018, 13:53

Unfortunately no, there are no changes in the Bestsellers section in the Isotope

Marek 21 Nov 2018, 11:12

Hi, Kuba.
To have filter option you need to add at least one more product type (new, special…)
Please try and let me know

Jakub Rawek 22 Nov 2018, 15:34

I have all products and Bestsellers - displayed products are changing, but in a wrong way (only few disappears and the rest is in the same order - certainly not according to their sales).

Enabling other types also doesn’t work :(

Marek 23 Nov 2018, 10:43

Please don’t forget about cache. I have disabled it and now it works

Jakub Rawek 23 Nov 2018, 13:03

Hmm, I can’t see it’s working - not all discounted products are in the appropriate tab, category tab (soy candles) doesn’t show any products etc. :(

Marek 23 Nov 2018, 17:46

Here is your solution http://take.ms/bYsDC

Jakub Rawek 23 Nov 2018, 18:00

Hmm, ok - I get it. But still don’t understand how bestsellers are working. I mean why some products can be in the category tab, but not in the bestsellers? (eg. in “Yoga Mats” there are 4 (according to settings), but in the “Bestsllers” - only 3 and only from one category

Marek 24 Nov 2018, 11:48

A product must have several sales to be bestseller. I can’t see how many exactly because there is no information about that in the back office, it’s hidden somewhere in the code