- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 17.11.18, 18:49
- Opened by: Jakub Rawek
- Closed by: Marek
- Closed on: 30.12.18, 20:19
- Reason: Closed
- Comment: Glad to help!
Ticket #13251 - Isotope bestsellers not updating
Hi,
I’ve got a small problem with the bestsellers section in the Isotope module. Despite changes being made in the ps_product_sale able, they are not updating. How can I fix that?
Best,
Kuba
Comments
Hi, Jakub.
Could you please explain how changes in the ps_product_sale have to affect to bestsellers in the Isotope module?
Hi,
Sorry, thought that numbers there are used to choose and display bestselling products :)
So, now it’s ok?
Unfortunately no, there are no changes in the Bestsellers section in the Isotope
Hi, Kuba.
To have filter option you need to add at least one more product type (new, special…)
Please try and let me know
I have all products and Bestsellers - displayed products are changing, but in a wrong way (only few disappears and the rest is in the same order - certainly not according to their sales).
Enabling other types also doesn’t work :(
Please don’t forget about cache. I have disabled it and now it works
Hmm, I can’t see it’s working - not all discounted products are in the appropriate tab, category tab (soy candles) doesn’t show any products etc. :(
Here is your solution http://take.ms/bYsDC
Hmm, ok - I get it. But still don’t understand how bestsellers are working. I mean why some products can be in the category tab, but not in the bestsellers? (eg. in “Yoga Mats” there are 4 (according to settings), but in the “Bestsllers” - only 3 and only from one category
A product must have several sales to be bestseller. I can’t see how many exactly because there is no information about that in the back office, it’s hidden somewhere in the code