- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 20.11.18, 09:25
- Opened by: Nicolas Bindels
- Closed by: Marek
- Closed on: 23.11.18, 21:19
- Reason: Closed
- Comment: Glad to help!
Ticket #13262 - Add to cart not working stable
Hi Marek, I discovered a big problem in my store. I have the “add to cart” icon when hovering the product image in the products list and when clicking on it (if the product is in stock) I should have the confirmation popup and if not in stock it sends the user on the product page that has an “out of stock” indication BUT in some case nothing happens, just the loader is turning even if the product is in stock. And as it is bugging, if the client clicks on another product to add to basket it has the same reaction and people do not realise they are not adding products to their basket anymore. Also, I realise it happens in the French version but not the English one…
You can try with the following product :
Page : https://finemarketdistrict.com/en/2-all-products?page=4
Product : “Groenten Risotto 170g” (in English version) and “Risotto Aux Legumes 170g” (in French version)
Comments
Hi, Nicolas.
When I clicked “Add to cart” I get a popup http://take.ms/TdFYrL so it works fine. But I see the issue, when you add to cart some product each “Add to cart” button is spinning. We will fix it as soon as possible
The fix will be available in the next update