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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 14.12.18, 15:48
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13276 - Venedor - responsive theme not support by prestashop 1.7

Hello to you,
I juste bought the Venedor Thème for my prestashop, the author said he is compatible with presta 1.7 but he isn’t. I will be refund immediatly.
Because I bought a new theme functionnal.

Thanks

This ticket does not depend on any other tickets.

Marek (marek) 22 Nov 2018, 11:08

Hi, William.
Venedor theme has been developed on Prestashop 1.7. Please make sure you have unzipped downloaded archive. then take the theme in the "themes" folder and try to install

william bossuet (dutrok) 22 Nov 2018, 11:12

Hi Marek,
I have unzipped him, but it's not compatible file...
I will be refund cause I have no utility for a theme no functionnal, it's my right.

Marek (marek) 22 Nov 2018, 11:13

hey wait. it's impossible because the theme has been tested much times. Please let me try to install it for you.

william bossuet (dutrok) 22 Nov 2018, 11:50

Ok please install it
But i couldn’t be refund even if it’s not functionnal?

Marek (marek) 22 Nov 2018, 11:54

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

william bossuet (dutrok) 22 Nov 2018, 12:15

It's OK you can do that

Marek (marek) 22 Nov 2018, 12:16

Your profile https://support.promokit.eu/index.php?do=myprofile is empty, please check it out once again

william bossuet (dutrok) 22 Nov 2018, 12:19

It's ok now sorry

Marek (marek) 22 Nov 2018, 12:27

I just installed the theme ABSOLUTELY with no problems.

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