- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Marek
- Private: No
- Open Date: 22.11.18, 10:32
- Opened by: william bossuet
- Closed by: Marek
- Closed on: 14.12.18, 15:48
- Reason: Closed
- Comment: Glad to help!
Ticket #13276 - Venedor - responsive theme not support by prestashop 1.7
Hello to you,
I juste bought the Venedor Thème for my prestashop, the author said he is compatible with presta 1.7 but he isn’t. I will be refund immediatly.
Because I bought a new theme functionnal.
Thanks
Comments
Hi, William.
Venedor theme has been developed on Prestashop 1.7. Please make sure you have unzipped downloaded archive. then take the theme in the “themes” folder and try to install
Hi Marek,
I have unzipped him, but it’s not compatible file… I will be refund cause I have no utility for a theme no functionnal, it’s my right.
hey wait. it’s impossible because the theme has been tested much times. Please let me try to install it for you.
Ok please install it
But i couldn’t be refund even if it’s not functionnal?
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
It’s OK you can do that
Your profile https://support.promokit.eu/index.php?do=myprofile is empty, please check it out once again
It’s ok now sorry
I just installed the theme ABSOLUTELY with no problems.