• Closed by: Marek
  • Closed on: 30.12.18, 20:21
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13278 - Issues in Product-details with products with combinations (urgent)

Hi Marek,

we found an issue with products with combinations→ product details tab (i.e: delantales)

There is some info (reference and stock) that is drawn the first time you click on a product details tab. If we change to another size (from small to big) this 2 attributes dissapear (check attachments)

Based on chrome inspector there is an extra .hidden class applied to that section via javascript.

Can you please check it?

best,

Comments

Marek 23 Nov 2018, 10:55

Hi, Asier.
Try this fix:

#product .product-quantities, #product .product-reference {display: block}
Asier Iturralde 23 Nov 2018, 13:26

Hi Marek

It does not work. Actually the whole product detail section becomes empty… You need to get out from the section and come back to see the info. And 2 more elements appeared now (see screenshots)

Marek 23 Nov 2018, 16:49

I don’t know, it looks fine for me http://take.ms/DE2bWf

Asier Iturralde 24 Nov 2018, 12:07

Hi marek,

It works if you first select the size and later you click in product details.

If you keep product details open (as an active tab) and change the size then the whole detail content disappears…

best,

Ibon
Marek 25 Nov 2018, 10:35

I’m not sure the issue is related to the theme. To check it out please switch to the default prestashop theme.

Asier Iturralde 26 Nov 2018, 09:34

Hi Marek

It does not work. Actually the whole product detail section becomes empty… You need to get out from the section and come back to see the info. And 2 more elements appeared now (see screenshots)

Asier Iturralde 26 Nov 2018, 09:35

Hi Marek,

Checked here (http://demo.prestashop.com/en/?view=front) and it works…

I cannot change the theme to classic as the website is online now…

best,

Marek 26 Nov 2018, 11:04

Hi, Asier.
I just make a video to show you how it works for me http://take.ms/cYsoy

Please take a look and let me know maybe I missed something

Asier Iturralde 26 Nov 2018, 12:59

hi Marek,

Check the video I attach. You need to select delantales in order to see it.

Marek 26 Nov 2018, 13:06

Now it’s clear. Working on that…

Marek 27 Nov 2018, 12:21

I have found out the issue caused by module MailAlerts. All works find with disabled module