• Closed by: Marek
  • Closed on: 02.01.19, 14:49
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13281 - Error After Manual Update

Hello,

We have manually updated and we get this error after the update.

Comments

Marek 23 Nov 2018, 21:26

Hi, Victor.
What version did you have before?

Pascovski Victor 23 Nov 2018, 21:36

alysum version 5.2.1

Marek 23 Nov 2018, 21:41

If your page layout is not important for you and you can easily build it from scratch, you can do the following:
- uninstall Page builder
- download latest theme version from themeforest and take Pagebuilder module there /dependencies/modules/pspagebuilder
- upload to your server and install it

Pascovski Victor 23 Nov 2018, 22:04

Hello,
I try but now i found the error in modules.

Pascovski Victor 23 Nov 2018, 22:05

Here

Pascovski Victor 23 Nov 2018, 22:08

and on mobile phone is error from PK_AMP/home

Marek 23 Nov 2018, 22:08

Do you have a backup to restore working version?

Pascovski Victor 23 Nov 2018, 22:45

Yes i have backup for files and database.

Pascovski Victor 23 Nov 2018, 22:45

Please help us!

Marek 23 Nov 2018, 22:50

Just restore files, that’s all

Pascovski Victor 24 Nov 2018, 00:12

I resolve the problem for desktop/laptop, but for mobile is still no working.
Nothing is displayed on page and have the redirect to pk_amp/home

See the screenshot.

Pascovski Victor 24 Nov 2018, 02:29

I resolve the problem for desktop/laptop, but for mobile is still no working.
Nothing is displayed on page and have the redirect to pk_amp/home

See the screenshot.

Marek 24 Nov 2018, 11:14

you have to disable AMP module

Pascovski Victor 24 Nov 2018, 13:05

AMP Module is ENABLE…

Marek 24 Nov 2018, 13:05

You have to DISABLE it

Pascovski Victor 24 Nov 2018, 13:18

:))
I know that, but how can we do to have AMP ????

Marek 24 Nov 2018, 13:22

AMP available in 5.3.0 version only. I can help you with update but on Monday, I hope it’s not critical

Pascovski Victor 24 Nov 2018, 13:36

Ok, Is perfect Monday! Thank you Marek!

Marek 26 Nov 2018, 12:04

Please try now. AMP feature is available.

Pascovski Victor 26 Nov 2018, 14:09

Now orking, but i have again redirect to the link of module…amp/home.

Marek 26 Nov 2018, 14:09

do you want to disable auto redirect?

Pascovski Victor 26 Nov 2018, 18:48

Without /module/pk-amp/home on link
Only the domain www.privilago.uk

Pascovski Victor 26 Nov 2018, 21:06

Without /module/pk-amp/home on link
Only the domain www.privilago.uk

Pascovski Victor 26 Nov 2018, 22:59

Without /module/pk-amp/home on link
Only the domain www.privilago.uk

Pascovski Victor 26 Nov 2018, 23:33

I want to build the front page for mobile and after save is constantly loading.
https://privilago.uk/admin90/index.php?controller=AdminPspagebuilderAmp&token=014daee06d8ed013b02c5f5f275778f2

Marek 27 Nov 2018, 10:04

Hi, Viktor.
Unfortunately there is no such option to have AMP version for Without /module/pk-amp/home on link
Try to create new layout, something wrong with current one

Pascovski Victor 10 Dec 2018, 21:56

Hello Marek,
Please help us urgently because the AMP Builder Editor for Mobile no working.

Thanks!

Marek 10 Dec 2018, 21:57

Can’t you just disable it?

Marek 10 Dec 2018, 22:00

And what exactly doens’t work? I have check it out on my phone and AMP version works fine

Pascovski Victor 10 Dec 2018, 22:04

Yes, we know after disable working the website on mobile, but we want the AMP Module for mobile.
It works, but the problem is that after I add a mobule(banner image) and give it save it stays in the loading mode.

Pascovski Victor 10 Dec 2018, 22:05

I try and other new profile and the problem is same, after save is blocked in mode loading…

Marek 10 Dec 2018, 22:09

Yes, I see now. I’ll try to update the module tomorrow

Pascovski Victor 10 Dec 2018, 22:16

Ok Marek! Thank you.

Marek 11 Dec 2018, 13:42

Your server works very slow, could you please ask your hosting to fix it, because after any small change I have to wait about one minute while a page will be reloaded

Pascovski Victor 11 Dec 2018, 13:50

Hello Marek,

Yes, i see in this morning the problems with our server because is very slow.
Now i speek with the guys from hosting.

I’m back here after i resolve the problem with our server.
Thank you,

Marek 11 Dec 2018, 13:51

Great! waiting for you

Pascovski Victor 11 Dec 2018, 15:59

Hello Marek,

The server is again back.
But please, tell me what is this problem error in admin panel. I don’t have access for login.
Because I think is from the modules name or something like that.
If are from your update of plugin AMP let me know.

Thank you,
Victor

Marek 12 Dec 2018, 11:31

As I can see there are some issues with files but the theme doesn’t have such file names.
I have found similar issue here https://www.prestashop.com/forums/topic/547176-error-about-country_module_listxml-file-in-back-office/ try to implement solution from that post

Pascovski Victor 18 Dec 2018, 00:33

Hello Marek,

Now the hosting and website working.
Please help us with AMP update, we need the speed for mobile phone.

Victor

Marek 18 Dec 2018, 12:33

Use following code to hide it

.table-product-discounts th:last-child,
.table-product-discounts td:last-child{display:none}
Marek 18 Dec 2018, 13:16

Sorry I wrote to wrong ticket.

Marek 18 Dec 2018, 13:26

The issue has been fixed. Please check it out