- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 23.11.18, 21:25
- Opened by: Pascovski Victor
- Closed by: Marek
- Closed on: 02.01.19, 14:49
- Reason: Closed
- Comment: Glad to help!
Ticket #13281 - Error After Manual Update
Hello,
We have manually updated and we get this error after the update.
Comments
Hi, Victor.
What version did you have before?
alysum version 5.2.1
If your page layout is not important for you and you can easily build it from scratch, you can do the following:
- uninstall Page builder
- download latest theme version from themeforest and take Pagebuilder module there /dependencies/modules/pspagebuilder
- upload to your server and install it
Hello,
I try but now i found the error in modules.
Here
and on mobile phone is error from PK_AMP/home
Do you have a backup to restore working version?
Yes i have backup for files and database.
Please help us!
Just restore files, that’s all
I resolve the problem for desktop/laptop, but for mobile is still no working.
Nothing is displayed on page and have the redirect to pk_amp/home
See the screenshot.
I resolve the problem for desktop/laptop, but for mobile is still no working.
Nothing is displayed on page and have the redirect to pk_amp/home
See the screenshot.
you have to disable AMP module
AMP Module is ENABLE…
You have to DISABLE it
:))
I know that, but how can we do to have AMP ????
AMP available in 5.3.0 version only. I can help you with update but on Monday, I hope it’s not critical
Ok, Is perfect Monday! Thank you Marek!
Please try now. AMP feature is available.
Now orking, but i have again redirect to the link of module…amp/home.
do you want to disable auto redirect?
Without /module/pk-amp/home on link
Only the domain www.privilago.uk
Without /module/pk-amp/home on link
Only the domain www.privilago.uk
Without /module/pk-amp/home on link
Only the domain www.privilago.uk
I want to build the front page for mobile and after save is constantly loading.
https://privilago.uk/admin90/index.php?controller=AdminPspagebuilderAmp&token=014daee06d8ed013b02c5f5f275778f2
Hi, Viktor.
Unfortunately there is no such option to have AMP version for Without /module/pk-amp/home on link
Try to create new layout, something wrong with current one
Hello Marek,
Please help us urgently because the AMP Builder Editor for Mobile no working.
Thanks!
Can’t you just disable it?
And what exactly doens’t work? I have check it out on my phone and AMP version works fine
Yes, we know after disable working the website on mobile, but we want the AMP Module for mobile.
It works, but the problem is that after I add a mobule(banner image) and give it save it stays in the loading mode.
I try and other new profile and the problem is same, after save is blocked in mode loading…
Yes, I see now. I’ll try to update the module tomorrow
Ok Marek! Thank you.
Your server works very slow, could you please ask your hosting to fix it, because after any small change I have to wait about one minute while a page will be reloaded
Hello Marek,
Yes, i see in this morning the problems with our server because is very slow.
Now i speek with the guys from hosting.
I’m back here after i resolve the problem with our server.
Thank you,
Great! waiting for you
Hello Marek,
The server is again back.
But please, tell me what is this problem error in admin panel. I don’t have access for login.
Because I think is from the modules name or something like that.
If are from your update of plugin AMP let me know.
Thank you,
Victor
As I can see there are some issues with files but the theme doesn’t have such file names.
I have found similar issue here https://www.prestashop.com/forums/topic/547176-error-about-country_module_listxml-file-in-back-office/ try to implement solution from that post
Hello Marek,
Now the hosting and website working.
Please help us with AMP update, we need the speed for mobile phone.
Victor
Use following code to hide it
Sorry I wrote to wrong ticket.
The issue has been fixed. Please check it out