• Closed by: Marek
  • Closed on: 11.12.18, 23:36
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13293 - Alysum Translation errors

Hi Marek,

We are having really big issues with the translation of the theme. Whenever we want to translate a section, i.e. Shop → Navigation, we receive an error with a “There is no translation file available”.

We checked into the translations folder for the theme and ShopNavigation.es-ES.xlf file exists.

Why cannot we translate this file from the admin section? If we do it for the classic theme, it works…

best, 

Ibon

Comments

Marek 27 Nov 2018, 10:29

Hi, Asier.
You have to ask prestashop developers about such questions. I can only advice you to try to remove that file and try to translate once again. Please let me know the result

Asier Iturralde 27 Nov 2018, 15:04

hi Marek,

for example, and coming back to the testimonials translations (check boths attachments). Even that it is translated, it shows the englidh version.

best, 

Ibn
Marek 28 Nov 2018, 12:30

I spent two hours and still no success. Maybe you are using some external cache service or a module?

Asier Iturralde 29 Nov 2018, 11:16

Is it any other way to transalte the theme? We cannot have those texts without being translated for long time…

best, 

ibon
Marek 29 Nov 2018, 11:18

I’m looking for a solution, hope to provide it to you as soon as possible

Marek 29 Nov 2018, 11:58

Strange translation system.
I finally make it work.
The fix is in the file /web/modules/pk_testimonials/views/templates/front/addtestimonials.tpl
and /web/modules/pk_testimonials/assets/js/scripts.js

Asier Iturralde 30 Nov 2018, 14:50

Hi Marek,

Still does not work. Now it shows an empty box with no text…(see attachment)

Marek 01 Dec 2018, 13:54

sorry, my fault. now it should work