• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 30.11.18, 12:01
  • Opened by: Rubén
  • Closed by: Marek
  • Closed on: 30.12.18, 20:21
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13306 - Reference code in variable products not change

Hello,

I have a problem with the reference code in product page. When I change the color of the product, the reference code doesn’t change automatically.

Comments

Marek 30 Nov 2018, 12:20

Hi, Rubén.
Please give me a link to your store

Marek 30 Nov 2018, 12:31

I don’t see reference code here https://infinity-optical.com/inicio/11-eye-shaker.html

I also want to notice we have removed reference code from latest theme versions exactly because of the issue you described

Rubén 30 Nov 2018, 12:41

Just this product (https://infinity-optical.com/inicio/11-eye-shaker.html) is not a variable product.

Try with this for example: https://infinity-optical.com/inicio/5-135-flex-vintage.html#/29-color-negro/32-dioptrias-15

If you change the color, the image change, the URL chang, but the reference code not change automatically. But if you refresh the page the ref code change.

Marek 30 Nov 2018, 12:44

Yes I know about that issue. That reference code has been added by developer, there is no reference code in the default prestashop theme, that’s why it’s not updating. And that’s why we have removed it in the last theme version. So I can offer you to remove it