- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 04.12.18, 23:00
- Opened by: Dennis Fall
- Closed by: Marek
- Closed on: 02.01.19, 14:53
- Reason: Closed
- Comment: Glad to help!
Ticket #13320 - Demo import
Hello,
i just bought your Alysum theme and i want to import the “classic demo”, but this is the error i see:
Error in SQL syntax! INSERT INTO `ecomm_revslider_attachment_images` (`ID`, `file_name`) VALUES (4, ‘classic_slider_img01.jpg’), (5, ‘classic_slider_img02.jpg’), (6, ‘column-slider-01.jpg’)
Best regards
Comments
PS i saw that error and i cant see the slider
Hi, Dennis.
That is not an Demo import option, that is just Slider import option. But yes it doesn’t works for you in any case. You can try to reset Revolution slider. Just uninstall and install it back
Yes, thanks i fixed it!
I found an issue with my menu, i set up it to 50 eight with white text but it doesnt seems modify it
Best regards
Hi, Dennis.
Could you please take a screenshot of the issue?
EDIT: I Solved the problem of image 1 and 2.
Checking images 3 and 4, i’ve 2 different errors, 1 on my left widget where ma products title dont start a new line, and a second problem where i’ve this error: could not render ps_specials.
I’m trying to use a pop-up message too but the module seem doesnt works
Best regards
Hi, Dennis Fall.
3. Yes, product title there have only one line to keep static height of the block. But I can change that, just give me a link to see it.
4. Please make sure the module ps_specials is installed and enabled
Hello!
3. Sure, the link is https://wegeek.shop/
4. I’ve no ps_specials module, it isnt integrated with the theme?
5/6. Another problem i found is that on desktop version non 1920×1080, for ex a 1360px the logo size is very small for n oreason, i attach the screens
7. Is there a default “shop” page?
Best regards!
3. Try following CSS fix:
4. It’s a native prestashop module “Special Products” it’s available with any prestashop installation
5. try this:
7. There is no such page in Prestashop
You are awesome!
All is fixed, about the special products module i dont have it, is there a way to download it?
How can i abilitate this sidebar widget https://alysum5.promokit.eu/classic/en/66-casual-dresses on my pages? https://wegeek.shop/it/66-mondo-orientale
Thanks a lot!
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office I’ll check out the module
Done
Thanks Best regards
PS: The search function with “enter” is perfect, but i see that he can search the products while i’m writing, but it is actually stucked in an infinite loop until i press enter
I see a blank page in your store. Could you please check it out?
Sorry i fixed it
Best regards
Now search works fine
Thanks a lot!
I didn’t find in the documentation how to create an AMP menu, that it is actually offline, can i have this information?
Best regards
You can find it here https://alysum5.promokit.eu/promokit/documentation/#amp
Thanks, i had a different version of documentation with the download
we always trying to keep updated documentation on our server
Sure, i save your link, thanks!
Maybe i can report a bug, the old prestashop version have problems in combination, like the product “Kokeshi con kimono e kanzashi” From desktop this product works fine, cause i installed a fix from prestashop 1.5 (without update it), and now for “L” size i can see different colors, but in the AMP version the bug still up, i see the “L size” with colors of “S” size
Is there a way to fix it?
Best regards
Could you please give me direct link where I can test it out?
Sure,
this link from mobile: https://wegeek.shop/it/module/pk_amp/product?idProduct=19 and this from desktop: https://wegeek.shop/it/kokeshi/19-560-kokeshi-kimono-e-kanzashi.html#/1-dimensione_taglia-s/32-colore_kokeshi-blu_capelli_neri
Test “L Size”, it should Green and purple color like the desktop version instead of white, blue and pink color
Best regards!
“i installed a fix from prestashop 1.5” - could you please give me more information about this fix?
Sure, this is the little fix: https://www.prestashop.com/forums/topic/883456-combination-selection-error-ps-174x/ that solve this bug: http://forge.prestashop.com/browse/BOOM-6113
Debugging my site i realized that i had installed on my prestashop a version of revolution slider extremely old, like 1-2 years ago.
This could be a remain of another theme that i used, is it possible to have the zip file of the Alysum revolution slider to reinstall it?
And if possible the zip file of that “ps_specials” error that it’s in the homepage
Best regards!
But the fix is in the prestashop core files, I can’t implement it into the theme, you have to wait for a fix
You can download Alysum archive and take there revolution slider
You can find that module here https://github.com/PrestaShop/ps_specials
No way to apply that fix on AMP version too?
Thanks, i fixed the specials and i’m checking into the theme files looking for the revslider folder, but i can’t find it
Best regards
1. But the fix is in the prestashop core files, I can’t implement in into the theme
2. see “dependencies” folder
Thanks, i uploaded the module, but it doesnt seems working
Can you please check it?
PS
i’ve also this error:
Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
This includes make eliminates the revolution slider libraries, and make it not work.
To fix it you can:
I do not see Revolution slider in your back office
Yes, thats the problem, but ive uploaded It from dependencies to my module folder from FTP
Best regards
You are doing some strains things, as for me. You just have to install the theme in “auto” mode, like this https://www.youtube.com/watch?v=BUDCclN7Kkw
Why do you need to copy modules to your server separately?
I exactly installed the theme in that way, but rev slider was missing, i had an old version of It but i had problems, so i uploaded It from the theme folder in FTP and It isnt working
Ok, I see. So I need to install Revolution slider and make it work, right?
Yes if Possibile, or Just send the zip file to me and ill do It
Best regards
I’ll try by myself
the slider has been installed successfully but it doesn’t work, seems like a conflict. If you are not using Visual Composer please deactivate it
Yes, no way, i just unistalled it and all is working fine.
Now i would update the theme, but i’ve this error:
Theme Updates
Something goes wrong, pelase try again
The force compilation is activated, is there a way to fix it?
Best regards
Please update all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Hello, i updated it
Best regards
I see the issue, but unfortunately have no idea why it doesn’t work. I have make a test on localhost, our demo server and one customer, and all works fine. So you can try to make an update manually.
Thanks a lot anyway, i fixed it, the ajax file into pk_themesettings it was 666 and not 644
Best regards
Great!