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Promokit HelpdeskAlysum AMP theme

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Ticket #13321 - Problems with AMP

Hello Marek
I want to start using the AMP module. However, when I activate the module, my page sends me an error 500. And my website is not seen on cell phones. In fact I’m afraid to activate it. The last time was not seen on computers either.
What should I do ?
Greetings.

This ticket does not depend on any other tickets.

Marek (marek) 04 Dec 2018, 23:19

Hi, Jorge Urrutia.
I just activated AMP and I don't see the issue, it works for me https://tiendasantino.com/modules/pk_amp/home

Jorge Urrutia (Fau_rru) 04 Dec 2018, 23:28

if I enter the link that you send me. I see what I sent you in the first screen.
And I see that it is not activated (second screenshot)

Marek (marek) 04 Dec 2018, 23:31

The module is enabled and there are no any errors.
But yes, I see the page is empty, I'll try to figure out what's wrong as soon as possible

Jorge Urrutia (Fau_rru) 04 Dec 2018, 23:39

Okay. Thanks Marek.
I'm going to deactivate it, meanwhile, because you do not see anything on cell phones, and that's bad for sales.
Let me know if you have information.
Greetings.

Marek (marek) 04 Dec 2018, 23:40

Yes, right. I'll back to you tomorrow, today is too late

Jorge Urrutia (Fau_rru) 04 Dec 2018, 23:41

There it appears deactivated

Marek (marek) 05 Dec 2018, 12:11

Fixed

Jorge Urrutia (Fau_rru) 05 Dec 2018, 13:10

Hello Marek
Thank you.
In the menu, only appears: how to buy.
How do I add the other menu?
I am very attentive.
Greetings.

Marek (marek) 05 Dec 2018, 13:12

You can read about configuration here http://alysum5.promokit.eu/promokit/documentation/#amp

Jorge Urrutia (Fau_rru) 05 Dec 2018, 13:22

Thanks Marek.
There is another problem, you do not see the products in the categories.

Jorge Urrutia (Fau_rru) 05 Dec 2018, 13:31

I will have to configure something else?

Marek (marek) 05 Dec 2018, 13:47

It works fine now

Jorge Urrutia (Fau_rru) 05 Dec 2018, 13:52

Okay. Thank you :) I will check it to see if there is a problem (hopefully not)

image1.png (40.9 KiB)
Marek (marek) 05 Dec 2018, 13:53

Great! Let me know if you will find any problem. We keep working on AMP module to make it better

Jorge Urrutia (Fau_rru) 05 Dec 2018, 13:53

Sorry, the attached image does not apply.
The products appear :)

Jorge Urrutia (Fau_rru) 05 Dec 2018, 14:04

How can I put the chat I use on my page normally? It no longer appears on the phone :(

Any ideas:

-No cart popup
-No balloon appears on the car icon, showing the amount of products added.

Marek (marek) 05 Dec 2018, 14:15

There are no such options in AMP version. We will try to add it in the further updates

Jorge Urrutia (Fau_rru) 05 Dec 2018, 14:34

Marek. I have the following problem with AMP
I put products in the home, but if I enter the product you can not see the file. You see a blank page.
Can you see it please :)

Jorge Urrutia (Fau_rru) 05 Dec 2018, 15:05

The other.
-Simple blog, it does not work well for a long time. He never lets me put a picture on the cover and you do not see anything in reality.
-The instagram module does not work the carrousel auto play.

Sorry to bother you so much.

Marek (marek) 05 Dec 2018, 15:29

No problem with bothering. That is only first module version and we have to implement more features there.
Right now I'm working on the issue with products...

Marek (marek) 05 Dec 2018, 15:59

Do you use some cache module? I'm asking because even if I edit theme code I don't see my changed in browser

Jorge Urrutia (Fau_rru) 05 Dec 2018, 16:04

Not at all. I have few modules installed, but none that have to do with cache. Thats what I think. I have never installed anything regarding the cache.
maybe the people on the server have to delete some cache. Once they had to do it for the subject of some images

Jorge Urrutia (Fau_rru) 05 Dec 2018, 17:25

Can you find the problem of the products of the home?
Sorry to insist, what happens is that it is wrong that does not lead anywhere, especially for customers.

Marek (marek) 05 Dec 2018, 17:28

I have finally found the issue and now it works

Jorge Urrutia (Fau_rru) 05 Dec 2018, 17:57

Thank you very much Marek.
If now it works perfect :)

Marek, I want to ask you a favor. If you can obviously.
The header or the menu can be sticky? Since if a customer enters a category to see products and low, and low, and low (because I have many products) and then wants to change to another category, you have to do a lot of scrolling up.
I always think of them.

Emilie (WelcomeFamilyFR) 06 Dec 2018, 19:44

Hello Marek, I have exactly the same issue with amp module.
Products are not displayed on category pages.
Would you please let me know how did you solve it ?
Thanks!

Marek (marek) 06 Dec 2018, 23:39

Hi, Emilie.
We will release an update soon

Jorge Urrutia (Fau_rru) 07 Dec 2018, 04:13

Hello Marek
Hope you are well.

The following happens:
Every day the AMP module is deactivated at a certain time. I do not know what time yet.

The order of the products in the categories is "date of creation" and in computers shows well. But, on cell phones shows another order and I do not know how to correct that.

Can you help me please.

Emilie (WelcomeFamilyFR) 07 Dec 2018, 07:20

Hello Marek, I have exactly the same issue with amp module.
Products are not displayed on category pages.
Would you please let me know how did you solve it ?
Thanks!

Marek (marek) 07 Dec 2018, 16:21

Hi, Emilie.
What is the path to your prestashop?

Emilie (WelcomeFamilyFR) 07 Dec 2018, 23:35

Hi Marek you have all the details in my profile that is filled with access to the backoffice if needed.
Thank you

Marek (marek) 08 Dec 2018, 09:44

Yes, I have and I can connect, but there are a lot of folder and I have no idea where your Prestashop is installed

Emilie (WelcomeFamilyFR) 10 Dec 2018, 08:42

The folder is /clickandbuilds/test2/NewFolder
Thank you Marek

Marek (marek) 10 Dec 2018, 09:57

The module has been updated

Jorge Urrutia (Fau_rru) 10 Dec 2018, 15:02

Hello Marek
Hope you are well.
Which module did you update?

Marek (marek) 10 Dec 2018, 15:04

AMP module

Jorge Urrutia (Fau_rru) 10 Dec 2018, 15:07

okay.
and I must update it from my panel?
It is that the update option does not come out now: /
I attached picture

Marek (marek) 10 Dec 2018, 15:08

you have nothing to do, it should just work

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