- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 05.12.18, 19:45
- Opened by: Xiana Diaz
- Closed by: Marek
- Closed on: 12.12.18, 11:14
- Reason: Closed
- Comment: Glad to help!
Ticket #13326 - Update the theme as brand new
Hi there,
I’ve made some changes at the theme today and I just feel I want to start over. I uninstalled the theme and uploaded it again from the .zip but it keep showing the changes I did before (as erasing the header layout at the Page Builder or some custom css I added). Is it possible to actually upload the theme as it was brand new?
Another question is, I’ve add some custome css but then I realize that once I applied the setting I couldn’t take them back? Is that right?
Anyway, I hope you can help me.
Sorry if my English is not that good :)
Best regards,
Xiana
Comments
Hi, Xiana.
No problem with English, I also not a native speaker :)
As for your issue, you can just reset Theme Settings or Page Builder modules and that’s all.
I didn’t understand your problem with css, can’t you just remove those styles you have added before?
Hi Marek!
Thank you for your quick answer. Reseting Page Builder module was easy, thanks! But when I tried to do the same with the Theme Settings it shows me an Error: I am not allowed to rest it. Anyway, I just find out that the module has gone, uploaded it again and voilà, everything is right now :P. On the other hand, I added some customized CSS at the Alysum Settings > Customer CSS tab, and when I tried to remove it I just couldn’t; it was no longer at the tab but when it leaded me to the CSS file it was there, sticky without any chance to remove it. Is this normal? or just a bug?
Thank you! Have a nice day!
Best regards,
Xiana
Hi, Xiana.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office I need to check out the issue
Hi Marek,
I’ve already filled the fields for you to access my backoffice. Now you can see there is an “h” at the Custom CSS you can not erase (the previous changes I made are now gone as the Theme Settings module is the new one).
Thank you!
Xiana
Yes, I see it works now. So You didn’t save your custom code before module reset?
Oh! Don’t worry, I was just playing around with the CSS, not big deal ;). The issue is that I can not erase the custom CSS once I applied it and it shouldn’t be that way, right? Can you erase the “h” appearing now at the CSS?
I just changes custom CSS with no problems http://take.ms/WFbCg
Ok… so nos I am trying to erase your “class{}” and I can not do it. I delete the words, “Apply settings” and they are still there… So sorry, I can not find the way to make changes if I want to take back some custom CSS. Is there anything I am missing here?
Hi Marek,
Another issue I am having (so sorry!) is that the margins go crazy when I chose the Preset I want for my shop “Lingerie”. See images attached: on both sides I barely have margins and the top Header is cut by half :/
Thanks!
1. If you want to remove custom CSS completely, you have to delete css file. See the path in the Theme Settings → Custom CSS 2. Try following CSS:
Hi Marek,
I am not talking about erasing all the custom CSS but just want to know how to make changes on my custom CSS. Now I’ve added the CSS you sent me and I can not delete it, furthermore, it didn’t change anything but the color of the menu, which is very weird… (now is black and I can not set it transparent again). I wonder if I did a wrong installation because it seems to be a lot of problems that are driving me crazy and I haven’t even started with the shop. Anyway, the problem is not only with the header margin but with all margins on the preset.
Besides, when I try to reset the “Theme Settings module” it takes me to an error (attached) and then, the module just dissapeared (and I have to upload it again).
Any clue about why nothing is working as supposed? :(
Thanks,
This is going crazy…
As I can see you have succesfully added custom CSS and it works. Why do you need to reset the module?
Hi Marek,
I am just telling you what issues I have on my webpage; don’t seem normal to me these errors I am finding on the way of customizing my site; and I barely started… Anyway, can you tell me something about the wrong margins on my site? It doesn’t look at all as it shows on the “Presets tab”.
Could you please take a screenshot? because it’s not clear for me what exactly wrong
Maybe it has something to do with my 13’ laptop?
I see now the issue with custom code. It seems has no permissions to write .css file - modules/pk_themesettings/assets/css/dynamic/customercss1.css
Please check out permissions (chmod) should be 777
Hi Marek, I changed the permissions but nothing changed. Anyway, I’ll do it directly on the CSS file instead on the Alysum Settings > CSS Tab.
Do you have any clue about why I have no margins on my site?
Thanks!
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP I need to check module files
Ready!
I can not find there where to see folders/files permissions. Could you please give me details to direct access through FTP, not to your SiteGround account
Can you access through this link?
https://securees71.sgcpanel.com:2083/cpsess3942945636/frontend/Crystal/filemanager/index.html?dirselect=domainrootselect&domainselect=betterwithco.es&dir=%2Fhome%2Fbetterw8%2Fpublic_html
Ok, so, I just added custom CSS: .class{color:red} and it works http://betterwithco.es/modules/pk_themesettings/assets/css/dynamic/customercss1.css
I have no idea what was wrong, but now it works. And that is definitely not theme’s issue
Ok, thanks. Anything about the margins?
You can use the code I sent you before. Or set margins in your header builder http://take.ms/MVX5k
Hi Marek,
Is it possible to edit the widgets CSS?
yes, of course. you can override current styles with your own in the Custom CSS
Hi Marek,
I need to translate all captions. Can you show me the path where I can do it? Also, I want to change the thumbnails size (on Product Page)but it is not with all the imagen_default settings at the Presta Shop menu, can you show me where to find it?
thanks!
Hi, Xiana.
You can read about translation in our documentation http://alysum5.promokit.eu/promokit/documentation/#translation
Thanks! Can you tell me something about where to change the ratio of thumbnails images?
You can read about that in our documentation http://alysum5.promokit.eu/promokit/documentation/#images
Hi Marek, how can I add my custom tabs to my product page?
Please make sure the module Custom Tabs is installed and enabled. Then add custom tab in the module
Custom Tabs is installed, enable and I’ve already added two custom tabs, but how I include them on the Product Page with the Widget Tab? The final step is what I am missing here.
You missed these options http://take.ms/KNOGn now it works
Sorry… thanks!