• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Marek
  • Private: No
  • Open Date: 06.12.18, 10:28
  • Opened by: Elie Henault
  • Closed by: Marek
  • Closed on: 13.12.18, 11:50
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13329 - PageBuilder - Editor html

Hi Marek,

I just install the theme, but on PageBuilder when I want to edit a widget HTML the editor tinyMCE doesn’t seems to work properly, it display the html like this:
<ul+class=”pk_message”>
<h4+class=”roboto”>Welcome+to+Venedor!<span+class=”message-text”>Venedor+a+modern+and+laconic+theme+based+on+Bootstrap’s+12+column+1200px+responsive+grid+system.

How can I change this.
Thanks,
Best regards

Comments

Marek 06 Dec 2018, 16:04

Hi, Elie Henault.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Elie Henault 06 Dec 2018, 17:55

Hi Marek,
I need to change the Shop URL and Back-office (BO) URL because it’s a new url… but it says: “The link can be changed only with the support team.” So can you clear this two fields like that I can change it and I’ll fill out all the field so you can access the FTP.

Thanks

Marek 07 Dec 2018, 17:07

Done, now you can fill it out

Elie Henault 07 Dec 2018, 17:25

Hi Marek,
Ok I filled my informations.
Thanks

Marek 08 Dec 2018, 15:33

The issue has been fixed. Please check it out

Elie Henault 13 Dec 2018, 11:49

Thanks Marek,
It’s working now!
Thanks,
Best regards

Marek 13 Dec 2018, 11:50

You are welcome