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  • Priority: Medium
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 02.01.19, 14:32
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13334 - site extremely slow and its totatlly new

I just installed the alysum stencil in a completely new prestashop store, I have not entered a single article, nothing at all, just the stencil and even then the site works tremendously slow.
Everything works too slow and that I have not yet done nothing and so I can not continue.

Please, I need help urgently.

The URL of the site is

This ticket does not depend on any other tickets.

Marek (marek) 06 Dec 2018, 16:02

Hi, johnny mendoza.
Please fill out all necessary fields in your profile to access to your back office

johnny mendoza (blancomj) 06 Dec 2018, 18:10

Ok...ready the information to acces BackOffice is Filled

Marek (marek) 06 Dec 2018, 23:50

You had disabled cache option. I just enabled it and now it works faster, but noise our demo website - So next optimization you have to do on your server side