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  • Status: Waiting on customer

Ticket #13334 - site extremely slow and its totatlly new

I just installed the alysum stencil in a completely new prestashop store, I have not entered a single article, nothing at all, just the stencil and even then the site works tremendously slow.
Everything works too slow and that I have not yet done nothing and so I can not continue.

Please, I need help urgently.

The URL of the site is https://dlujo.co

This ticket does not depend on any other tickets.

Marek (marek) 06 Dec 2018, 16:02

Hi, johnny mendoza.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

johnny mendoza (blancomj) 06 Dec 2018, 18:10

Ok...ready the information to acces BackOffice is Filled

Marek (marek) 06 Dec 2018, 23:50

You had disabled cache option. I just enabled it and now it works faster, but noise our demo website - http://take.ms/qI4pZ. So next optimization you have to do on your server side

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