• Closed by: Marek
  • Closed on: 28.12.18, 14:52
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13352 - home page wont scroll, change svg icons, other modules don't work, slider not activate, small images

Hi,
as i mentioned above those are the problems im having.
but overall great theme, i just need some help with this.
home page scroll sudenly stoped working but in other parts of the page it works just fine.
I want to change the svg icons of delivery and others but i cant seem to find where, and the way i did ended up being extreamly big.
I installed a module snow fall effect and it does no apear.
revolution slider is not activated i can’t download other tamplate sliders.
when i upload images to apear to the image gallery widget they apear small.
and finally google maps doesent display anythig and i already put the api key and the cordenades.
I need help quickly bucause the page its been like this for too long, thank you.

Comments

Marek 10 Dec 2018, 21:25

Hi, IMAR CREACIONES.
The module full page Slider has been disabled and now your page works fine

IMAR CREACIONES 10 Dec 2018, 22:10

Thanks yes it does, but what about my other problems, i’d apreciate if you coul help me with those.
and i don’t know if is possible but i’d like my drop-down list to look like the last image.

Marek 11 Dec 2018, 10:01

Try this CSS:

@media (min-width:769px) {
 .pk-sub-menu li:not(:last-child) {
  border-bottom: 1px solid #ccc;
  margin-bottom: 14px;
 }
 .pk-sub-menu li a {
  text-transform: uppercase;
 }
}
IMAR CREACIONES 11 Dec 2018, 17:49

thanks it change and has more space in betwen the text but i’d like it to have a transition on hover like change color or growing under line from center

IMAR CREACIONES 11 Dec 2018, 17:53

the product images are like out of place or are not appearing and i don’t know why , it was working fine 3 day ago in the attachment (captura 4) you can see what i mean.

Marek 12 Dec 2018, 11:27

To add a transition you have to modify CSS as you like, our support is not covering customisations.
Here is an example of CSS

@media (min-width:769px) {
 .pk-sub-menu li a:hover {
  text-decoration: underline;
  color:red
 }
}

The issue with images is not related to the theme. Try to regenerate product images

IMAR CREACIONES 12 Dec 2018, 16:49

okay thank anyway.
i tried to regenerate the images and is still not working, i’ve been looking for a solution and i don’t find any, if you could help me solve the problem i would really appreciate it.
and about the images i upload to the image gallery (captura.png) that appear small even though they are the same size.
thanks

IMAR CREACIONES 12 Dec 2018, 18:00

i disable the friendly url and now shows the images

IMAR CREACIONES 12 Dec 2018, 21:14

i’d like to translate some parts to spanish but i can’t there are some modules that don’t have translation options.

Marek 13 Dec 2018, 12:45

Could you please write me which modules you can’t translate?

IMAR CREACIONES 13 Dec 2018, 16:40

i’d like to translate some parts to spanish but i can’t there are some modules that don’t have translation options.

IMAR CREACIONES 13 Dec 2018, 17:07

in the images attached you’ll see the things i need to translate

IMAR CREACIONES 13 Dec 2018, 17:08

and please tell what i have to do to make the images i upload appear the same size

IMAR CREACIONES 13 Dec 2018, 20:18

how can i change this images it doesn’t appear on the page builder

Marek 13 Dec 2018, 22:42

1. First, you have to understand what do you want to translate. For example at the first screenshot I see the module “Size chart”. So you have to go to your back office > “International” > “Translations” > “Installed modules”, select “Size chart” module and translate it
2. Image is fixed
3. That is a revolution slider, go to the module settings and disable that slider

IMAR CREACIONES 14 Dec 2018, 18:10

can we talk properly because this is not relly helping, im not an expert and i just wanted to set up my page so it works.
I bought this theme because i thouth it was great value for the money and that it had good technical support but you don’t really go out of your way to help me fix my probles.
can you tell me when is the best time for you to so im online at the same time

Marek 14 Dec 2018, 18:12

But what is the problem now? I gave you answers for all your questions

IMAR CREACIONES 14 Dec 2018, 19:40

i am sorry to be so annoying but i need your help marek

just a question, does the version of this theme that i purchased has less modules? (i saw in other user ticket a “video background” module)

I want to change the svg icons of delivery and others, they dont match with description but i don’t know how to, and the way i did ended up messing everything up.
pop up message doesen’t apper
google maps doesent display anythig and i already put the api key and the cordenades.
facebook connet dont work either.
AMP menu is to small (can it have a dropdown)
AMP infinite scroll dont work
AMP doesm’t have footer whit info
I installed a module snow fall effect and it doesn’t show on front office.
revolution slider is not activated i can’t download other tamplate sliders.

Marek 14 Dec 2018, 19:54

1. The list of modules you can find in the find in the theme’s archive → dependencies → modules
2. See detailed tutorial about SVG here https://alysum5.promokit.eu/promokit/documentation/#svg

3. Try to reset popup module
4. Please give me a link to your contact page because I can’t find it
5. I’ll take a look at facebook login issue
6. No, there is no dropdown option
7. There is no Infinite scroll in the AMP. You have to click “Load More” button
8. Read about AMP footer here https://alysum5.promokit.eu/promokit/documentation/#amp

9. I can’t help you with third party modules, but I can ask my colleague who helping customers with customization.
10. Yes, it’s a problem. We will try to solve it

IMAR CREACIONES 14 Dec 2018, 20:40

okay, thank you i’ll try do as you say and tell you if i need help with anything else.
i see why aparently others have more or diferent modules, it’s because is for the 1.6v of prestashop
here’s the link to the contact page https://imarcreaciones.com/imaradmin/index.php?controller=AdminContacts&token=daefdeac6ef1ca14edb6d67351ed3d0a you can change the lenguage to english if it’ll make it easier for you.

does the customizations have an extra cost and if so how does it work and how much it cost? thanks
I just realized that the images appear pixelated in AMP in the categories and then when i go into a specific product it looks good and also when i go into the check out page it kind of looks like the desktop page with the header and footer and everything is squished.

IMAR CREACIONES 14 Dec 2018, 21:34

and what can i do about the images that are fixed, can i remove them then o something

Marek 14 Dec 2018, 23:20

1. As for AMP. Yes, there are only 3 page Ampified in your version, but we are working hard to Amplify each prestashop page, that is not so easy. You can read our changeling to see the progress http://alysum5.promokit.eu/themes/alysum/assets/changelog.html

2. Yes, customisation is not free, it costs about 20 euro per hour
3. What do you mean by “images that are fixed” I can’t understand the problem

IMAR CREACIONES 17 Dec 2018, 17:09

you said this images are fixed, what can i do about those

Marek 17 Dec 2018, 17:13

3. That is a revolution slider, go to the module settings and disable that slider or change an image

IMAR CREACIONES 17 Dec 2018, 19:17

ok thanks i see it now.
and about google maps and facebook did you manage to make it work?

Marek 18 Dec 2018, 11:32

1. You have to configure your Facebook account first, get a key and put it into the module
2. Please give me direct link to your contact page

Marek 19 Dec 2018, 12:45

Please give me direct link to your contact page

IMAR CREACIONES 19 Dec 2018, 16:23

i don’t know what you mean, where can i find that

Marek 19 Dec 2018, 16:29

How can I see your contact page? I need a link to open it to see the problem

Marek 19 Dec 2018, 18:54

:) Give me please a link to your contact page. You wrote your google maps doesn’t work, so give me please a link where I can see the problem

IMAR CREACIONES 19 Dec 2018, 18:59

oh ok, in the main page betwen the blog and the newsletter is the google maps and in the contact us page also
https://imarcreaciones.com/ https://imarcreaciones.com/contactenos

Marek 20 Dec 2018, 11:28

As I can see all is correct in your back office, the issue is because the API key is not configured correctly in your google account.
I see the error in browser’s console http://take.ms/Xxa7F read more here https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error