• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 10.12.18, 23:30
  • Opened by: Rafael Robledo
  • Closed by: Marek
  • Closed on: 12.12.18, 15:36
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13353 - error in url and back office

I just uploaded the Web from my local (XAMPP) Now I can not access the products in the BackOffice as it remains the blank page. Nor to performance to delete the cache, also does not go either in Explorer or in Chrome BackOffice. I’m in production it’s urgent.

My web shop is Venice

Thank you!!

Comments

Marek 10 Dec 2018, 23:32

Hi, Rafael Robledo.
But that is back office issues, and it’s not related to the theme. Try to enable Debug Mode and read error messages

Rafael Robledo 10 Dec 2018, 23:37

is imposible the administrator page is blank in all admin options

Rafael Robledo 11 Dec 2018, 00:13

the backoffice only work in debug mode. Can you see whats the problem.

Thanks!!!

Marek 11 Dec 2018, 09:51

But that is your back office issue, that is not related to the theme