• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 13.12.18, 11:45
  • Opened by: Dimensio
  • Closed by: Marek
  • Closed on: 02.01.19, 14:35
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13372 - New products not shown on "New products" module

Hi,

My new products are not shown in the new products module on homepage.
The module only update when I change the “number limit” of products in the module settings. (Page builder)

I just moved from my old web hosting to a new one, maybe it caused this issue but I don’t know how to fix it.
I’ve already upadate the informations for the new FTP.

Thanks !

Jordan

Comments

Marek 13 Dec 2018, 11:50

Hi, Jordan.
But I see your new products on the home page http://take.ms/rXEGb

Dimensio 13 Dec 2018, 11:55

Hi Marek,

Thanks for your quick answer.
Yes these products have been added yesterday. I added new products 30 minutes ago but they are not displayed.
You can find a picture in attachment.

Products ID 3470 and 3471 have been added yesterday before I changed my web hoster, all the other ones (4471, 4481, 4491, 4501 and 4511) have been added 30 minutes ago and are not displayed.

Marek 13 Dec 2018, 12:00

Maybe it’s just a cache issue, try to clear it