• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 23.12.18, 12:23
  • Opened by: Walied Khiskia
  • Closed by: Marek
  • Closed on: 02.01.19, 14:55
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13415 - need many retries to be able to save the translation of the theme! (ps1.7.4.4)

Hi,

Please help me figure out listed issue:

I am keeping getting this error:

The “/home/vironnac/public_html/var/cache/pro directory does not exist

once I click on save in the back-end dashboard in this path:

International

Translations → Type of translation → Select your theme → name of the theme → Select your language the choose the language.
after i translate on of the phrases and click save, i am getting this error then white page !

i have prestashop 1.7.4.4

Comments

Marek 23 Dec 2018, 12:25

Hi, Walied.
But how the issue in your back office is related to the theme?
Something wrong with your server configuration.
Please enable Debug mode”, read error messages and tune your server accordingly

Walied Khiskia 23 Dec 2018, 12:39

this is the point,,i am sure if it related to server issue or theme translation~~

Marek 23 Dec 2018, 12:40

Please try to do what I have suggested to you

Walied Khiskia 23 Dec 2018, 12:45

OK thanks!

Marek 23 Dec 2018, 13:12

No problem. Let me know what was the reason