• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 03.01.19, 18:15
  • Opened by: Zuzana
  • Closed by: Marek
  • Closed on: 08.01.19, 10:25
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13460 - theme update

Hi,

I have tried to check a new version of Alysum theme. I added my Theme purchase ID but when I click Check Updates button there is an error - Update service is temporarily unavailable! Please try later. I have tried a few times, but the error remains.

I would like to have my theme updated continuously and it looks like I have v. 5.2.5 and there is v.5.3.1 on themeforest.

Comments

Marek 03 Jan 2019, 20:06

First of all don’t forget to make a backup.
Then try this solution https://support.promokit.eu/index.php?do=details&task_id=13142

Zuzana 04 Jan 2019, 12:53

Thanks Marek, the button is now active. You can close this ticket now.

Zuzana 04 Jan 2019, 12:55

Oh, one more question.
There is a “Save current configuration” on Presets settings. Should I save this before an update? Or if I have dtb and FTP files backups this is not necessary?

Marek 04 Jan 2019, 13:48

if you make a backup you don’t have to save presets separately.

Zuzana 08 Jan 2019, 10:02

OK thanks. You can close this ticket now.