- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Alex
Marek
- Private: No
- Open Date: 06.01.19, 17:37
- Opened by: Matata Neso
- Closed by: Marek
- Closed on: 01.02.19, 12:26
- Reason: Closed
- Comment: Glad to help!
Ticket #13477 - Contact Us Page
In the Old version when you use to Had multiple contact you would get List of values to send your email to
In the contact page now there is no selection of the contact
in addition to the attachment, Please check attached
Comments
would it be possible to make the design same as my old one
http://www.bride2be.ae/contact-us
I’ll ask my colleague who make customisation if he is available now
Can You please check, when using the AMP from the Mobile, Its working perfectly
Can i use the same form used on the Mobile version on the website version
but AMP version is very limited and has been developed for mobile devices only
Hi. Sorry for waiting. Tomorrow I will check the contact us page design that you want and write you back the price.
IDont need customization PLease ,
If you check the Contact page is working fine on the Mobile
I need the same to be on the PC version , on the PC version there is missing fields
So you just want to have simple form on your desktop version like this - http://take.ms/18xKr ?
Yes I managed to do some Updates
Changed the Div Class from <div class=”form-group hidden”> to <div class=”form-group”>
for the Subject and the file upload and now they are showing
On the other hand wen i try sending email its erroring
so 1st put the email & text then press send »> Gives error
Press send message again , Then it works
Can you please check
It seems configuration issue, because I successfully send a message only with selected “Customer Service” http://take.ms/4ZMFJ. That contact for is not a part of our theme, it’s a part of prestashop and I have found out a lot of tickets with the same issue https://www.google.com/search?client=safari&rls=en&q=prestashop+contact+form+An+error+occurred+while+sending+the+message.&ie=UTF-8&oe=UTF-8