Sorry for inconvenience
We will back as soon as possible
- Priority: Medium
- Status: Closed
- Theme: Alysum
- Private: No
- Open Date: 10.01.19, 17:50
- Opened by: Julien
- Closed by: Marek
- Closed on: 01.03.19, 16:11
- Reason: Closed
- Comment: Glad to help!
Ticket #13523 - Reference and options for products with Combinations
1. Reference for Products with combinations
When one selects a different option in the drop-down menu of a product with combination, the reference on the page is updated in the “Product Details” tab, but not at the top of the product page, between the price and the short description.
Example: https://www.bioseblab.com/en/temperature-probes/517-135-animal-rectal-probes.html If I select the “Mouse” option, the reference in the Product Details tab changes to “BIO-BRET-3-ISO” (which is correct), but the reference at the top of the page remains “BIO-BRET-2-ISO” (which is not). See attached screenshot for detail.
2. Multiple options for Products with combinations - Error 403
Errors 403 are generated for non-existing combinations of options.
Example (same page as above): https://www.bioseblab.com/en/temperature-probes/517-135-animal-rectal-probes.html If “Mouse” and “Isolated” are selected, and the customer then selects “Very small animals”, an error 403 is generated, because the combination of the two options does not exist. Is there any way to prevent this, or at least to customize the error message?
See second file attached for details.
Thanks a lot in advance for your help,