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Promokit HelpdeskAlysum AMP theme

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Ticket #13527 - update failed

Hello,
I updated the theme to the latest version. I become an error when i open the Alysumsetting module.
Regards

This ticket does not depend on any other tickets.

caravntrader (kunterbunt) 11 Jan 2019, 15:51

...and that what i get on that Frontoffice

Marek (marek) 11 Jan 2019, 17:16

Hi, caravntrader.
What theme version did you have before?
Do you have a backup of your store?

caravntrader (kunterbunt) 11 Jan 2019, 17:30

...and that what i get on that Frontoffice

caravntrader (kunterbunt) 11 Jan 2019, 17:35

i use Alysum v.5.2.5 on PS v.1.7.4.3.
i used the module alysum setting "update button".
yes and i did a rollback.
do i have to update my PS version bevor i update alysum theme?

Marek (marek) 11 Jan 2019, 17:38

Yes, try to update Prestashop first, that update the theme.
I suppose the problem is in page builder module, you can try to restore only this module in case of some issues

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