• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 18.01.19, 16:22
  • Opened by: Lisa Keeling
  • Closed by: Marek
  • Closed on: 21.01.19, 13:21
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13567 - Category image

Hi Marek,

We want to upload category images to the website. There’s a info in back office that suggested dimensions are 1100×500
We tried to upload some that have 1100×200, as suggested is too high for us, but there is a huge black space above and below the image. I tried to remove these spaces playing with html code, but my IT skills are limited so I don’t know how to remove them from desktop view and display them properly on mobiles.

Is there any other way to do that? Can you help?

Image attached below

Comments

Marek 18 Jan 2019, 17:19

have you tried to change category image dimension in your back office → image settings?

Lisa Keeling 21 Jan 2019, 12:53

Hi Marek,

Yeah, I have tried that. At the moment the category image size is 1100 x 100, cleared cache, viewed on incognito tab and it still gives me these black spaces. Image attached.

Lisa Keeling 21 Jan 2019, 12:57

Sorry, ignore me. Works :)