- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 26.03.13, 01:10
- Opened by: Bhaskar
- Closed by: Marek
- Closed on: 30.03.13, 09:12
- Reason: Fixed
Ticket #136 - Order History page - No Invoice and "details" link not working.
Hi,
1)In order history page, I can not see the invoice link in the respective box. But there is info in order confirmation email that You can review your order and download your invoice from the “Order history” section of your customer account by clicking “My account” on our shop.
2) When I clicked the “details” link in the last column, It is not working. Its getting nothing.
Please do help me . Can provide the store access if required.
Thank you.
Comments
Hello. Please check the issue with the default prestashop theme. If there you see the same you should apply to the Prestashop forum.
If it’s only in our theme. So yes give me the access (through your PromokitSupport profile)
and give me more details. This is back-office or front-end customer profile?
Hi,
This is front end customer profile both the page and email I am talking about.
I havent tested this on default theme. I will do and let you know of the possibility.
Thank you.
Hi Alex,
I have tested this in default theme.
I could see the ‘details’ link working in the ‘order history’ page of default shop. But missing in alysum. I am talking about front-end.
However, Invoice is not there in default shop too. I gotta post there in Prestashop forums.
Please take a look at the issue.
Thank you.
I did some order for test on your site
Alex Test test@promokit.eu so ignore this order :)
Marek,
I received a notification that you are registered. But, I didnt get any order notifications.
You may need to use ‘payment through check’ option for the order to be communicated to back office and this is how I have tested. 2checkout test module is not working communicating the order to back office.
Thank you.
Yes I see the problem with the DETAILS. We will try to help yo within a few hours.
Thank you.
Hi,
Any updates for me.
Thank you.
Hello.
Please check, the issue with history has been fixed.
oh..Thank you. I will check that.
Marek,
Glad that it is working.
However, the page and spacing looks a bit weird to me.
Do you find this problem only for me or other fellow shops of alysum too.
I am trying to make it look like atleast as default shop invoice page.
Thank you.
Could you please show me your issue at the screenshot? Because all looks fine for me.
I am not sure how to insert a screenshot here. There is no browse option to select screenshot from my desktop.
lok at this
Sorry..I was trying ‘Insert image” option all the time.
Now I have attached it.
Thank you.
I see your screenshot, but I can’t understand what exactly you need to fix
I just feel page is so big with huge spacing. May be my eyes are different :)
Do you mean titles of the table?
I can adjust this.
Thank you.
Marek,
Could you pls let me know which file(s) you have modified to fix this issue as it will help me while restoring.
I would like to restore my site to an older date to check Twitter issue.
Thank you.
Hello.
The files are history.tpl and history.js