- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 04.02.19, 15:23
- Opened by: Virginia
- Closed by: Marek
- Closed on: 01.03.19, 16:20
- Reason: Closed
- Comment: Glad to help!
Ticket #13675 - Not saving translations
I´ve tried to translate different modules but translations do not get saved… how can it be?
Comments
Hi, Virginia.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Done…
I just successfully changed translation for “Custom Links” module http://take.ms/AcQQA
Could you please give me more details about the issue?
It doesnt work for me :(
I´m trying to do it from safari and from chrome, and translations do not save :(
Try to clear cache. That is definitely not a theme’s issue
I´ve cleared cache 10 times, tried with 3 different browsers and used private navegation and still, it sometimes saves the changes although I do not see it at first (I have to log out and log in again in the backoffice to see if it has changed) and after 1 change, it doesn´t work anymore….
Once again, that is not theme’s issue.
I just tried to make translation and it works for me http://take.ms/7CjRo
Could you try changing something else and adding a translation to a blank field? I do not understand why, but it only works for me the 1st time I save a change
Still do not see the issue http://take.ms/wub3e
Please try something that is not in the 1st page :(
I´m attaching a video: https://we.tl/t-tgxqw1sqek
Write you once again, that is not theme’s issue.
You can read discussion here https://github.com/PrestaShop/PrestaShop/issues/10701 it seems a bug in 1.7.4.2. Maybe try to update your prestashop