• Priority: High
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 15.02.19, 13:52
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13683 - Blank page on registration, email problems

When I register a user in my website I get blank page. i think that could be related to the email sending problems, because no email is sent on user registration and in the contact forms give me a error too.

This ticket does not depend on any other tickets.

Marek (marek) 05 Feb 2019, 11:53

I have found out that is an issue in prestashop code. Here is description https://github.com/PrestaShop/PrestaShop/issues/11933 and the promise to fix it in the next update

Ibai Fernández (ibaitxu) 05 Feb 2019, 12:18

Ok, could you tell me when you think you will publish the update more or less?

Marek (marek) 05 Feb 2019, 12:22

There is no due date yet, but it almost finished, so I suppose update will be soon https://github.com/PrestaShop/PrestaShop/milestones

Ibai Fernández (ibaitxu) 15 Feb 2019, 13:08

Hi Marek,
i have seen that the task is already finished 3 days ago, but the update is not available yet with 1-click update or with prestashop website. Do you know if there is other way to update faster? I don´t want to be boring but unless I correct this I can not use my new website with your template as far as the users can not register.
Best regards.

Marek (marek) 15 Feb 2019, 13:35

I just make a fix in the prestashop Mail.php file. I want to emphesize that is not theme’s issue

Ibai Fernández (ibaitxu) 15 Feb 2019, 13:50

Thank you Marek,
I checked and it works.
Yes I want to underline me too that I know and undertand that is a prestashop issue. Due to this I appreciate doubly your support.
Thank you very much.

Marek (marek) 15 Feb 2019, 13:52

No problem, that was easy