- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 05.02.19, 11:29
- Opened by: Ibai Fernández
- Closed by: Marek
- Closed on: 15.02.19, 13:52
- Reason: Closed
- Comment: Glad to help!
Ticket #13683 - Blank page on registration, email problems
Dear,
When I register a user in my website I get blank page. i think that could be related to the email sending problems, because no email is sent on user registration and in the contact forms give me a error too.
Thanks.
Comments
I have found out that is an issue in prestashop code. Here is description https://github.com/PrestaShop/PrestaShop/issues/11933 and the promise to fix it in the next update
Ok, could you tell me when you think you will publish the update more or less?
Thanks.
There is no due date yet, but it almost finished, so I suppose update will be soon https://github.com/PrestaShop/PrestaShop/milestones
Hi Marek,
i have seen that the task is already finished 3 days ago, but the update is not available yet with 1-click update or with prestashop website. Do you know if there is other way to update faster? I don´t want to be boring but unless I correct this I can not use my new website with your template as far as the users can not register.
Best regards.
I just make a fix in the prestashop Mail.php file. I want to emphesize that is not theme’s issue
Thank you Marek,
I checked and it works.
Yes I want to underline me too that I know and undertand that is a prestashop issue. Due to this I appreciate doubly your support.
Thank you very much.
No problem, that was easy