- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 11.02.19, 10:38
- Opened by: Walter Fontana
- Closed by: Marek
- Closed on: 20.02.19, 10:47
- Reason: Closed
- Comment: Glad to help!
Ticket #13721 - Newsletter Error Message
Hi,
I have a problem with ps_emailsubscription. If I enter any email, I always receive an error message: “indirizzo email già registrato”… in english should be “already registered email address”(img01). However, the e-mails are sent.
If i use newsletter form widget instead i have no error.
But i have to use ps_emailsubscription because it is also present in other pages.
Do you know how to solve this problem?
Comments
Hi, Walter.
I need access to module files to figure out what’s wrong. Current credentials doesn’t let me to connect
Hi, Marek
credentials are right.
But FTP PORT: 31210
Hi, Marek
is it possible to solve this problem?
Sorry for the delay.
I have tested out a module and a widget and a widget works fine http://take.ms/cqICL The problem with module is that is native prestashop module and I can’t fix it so just use the widget, there is no difference
Yes, but can i use the widget in other pages? I have newsletter box also in contact page.
How can i do?
Yes, that is a problem. I’ll try to figure out why it doesn’t works
But can you do that in these days?
Yes, of course
it should work now, please check it out
Yes, thank you very much.
just a question: where i translate “Email already registered” and “Subscription successful”?
It should be available here http://take.ms/a0qaa
I tried but it does not work because I’m using the module, not the pagebuilder widget.(img01)
Can i change it from code? Where?
There was an error in syntax, now it’s fixed and you can translate it http://take.ms/fQ0xK
i translate them but i have the same problem (img02)
Something strange is going on. Prestashop generates wrong translation ID. I have opened the file it.php and changed “newsletter” to “pspagebuilder”, see screenshot http://take.ms/PJCsv
ok thanks!