- Status: Waiting on customer
- Opened by: Sylvain Duval (sylvainduval)
- Open Date: 12.02.19, 10:57
Ticket #13731 - Error message while trying to add a picture
When I try to upload a picture in an HTML bloc, there is a message error (see attached file) : “There is an error! The upload folder there ins’t. Check your config.php file.
I don’t understand what to do to solve it. I Tried to access the IMG folder via FTP but there is also an error because the folder is unreachable... Permission rights are “000” and I can’t change it for “777” for example.
Could you please help me ?