Notice: Client connections are usually terminated when they do not properly terminate their MySQL connections. This could be caused by network problems or by code that does not terminate the connections correctly. Check network and code.
Justification: The interrupt frequency of client connections is 4.5 per hour, this value should be less than 1 per hour
We have make a lot of tests with page builder and “max_user_connection” option of MYSQL settings. in our case it was working even with limitation in 10 connections
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Comments
Hi, Anna Luisa Bataloni.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
ok!
I’m not able to login with provided details
now is ok
I see javascript error in the gamification module. Try to disable it
I disable the gamification module but it didn’t don’t work!
Yes, I see. Working on that…
I have found out the error
You have to configure more connections on mysql config file on the server. If you don’t have this access, ask the support to do it or change for a hosting company with more connections allowed!
Here is similar problem on PrestaShop forum https://www.prestashop.com/forums/topic/565338-hosting-max_user_connections-problem/
we have 134 max_user_connection
Ok, try to increase it up to 300
initially it worked very well, I would not want there to be a programming problem.
we can also change hosting but if the number of connected maximum users increases over time it will still create a problem
I have never seen such problem before. I suppose you just have very low “max_user_connection” value, just try to increase it
when we click on page building from the back office the queries fail and it is not a problem of max_user_connection{{}}
Problem:
Too many clients have been interrupted.
Notice:
Client connections are usually terminated when they do not properly terminate their MySQL connections. This could be caused by network problems or by code that does not terminate the connections correctly. Check network and code.
Justification:
The interrupt frequency of client connections is 4.5 per hour, this value should be less than 1 per hour
Variable / formula used:
Aborted_clients / Uptime
Test:
value * 60 * 60> 1
Close
Problem:
Too many connections have been interrupted.
Notice:
Connections are usually interrupted when they can not be authorized. This article will help you trace the source.
Justification:
The rate of broken connections is 12.13 per hour, this value should be less than 1 per hour
Variable / formula used:
Aborted_connects / Uptime
Test:
value * 60 * 60> 1
This problem makes useless to customize the theme … we need assistance …
Hi, Anna.
Thank you for your report, I have to investigate that, I’ll back to you as soon as possible. This problem has highest priority
We have make a lot of tests with page builder and “max_user_connection” option of MYSQL settings. in our case it was working even with limitation in 10 connections
We have a solution http://alysum5.promokit.eu/promokit/documentation/#faq13
Thanks, you’re great!
Nice work!
You are welcome