Support will be provided with delays until 6 June. We are sorry for the inconvenience.
We offer professional Design/Code Customisation and Website Optimisation Service Request Customisation
  • Priority: High
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 28.02.19, 00:33
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13746 - Size chart not showing on product page , erros 500 withGoogle Sitemaps site, module not showing on

Hello,
The size chart and the daily deal modules are not showing on the product page o-for configuration.

I am unable to configure google site map, Error 500

I have a review module that is suppose to show but it’s not. the developer sais you have a special cms or hook to make it show on site

This ticket does not depend on any other tickets.

Marek (marek) 14 Feb 2019, 21:42

Hi, Franca Daniel-Marin.
Try to reset "size chart" and "daily deal" modules

Franca Daniel-Marin (Franca1983) 15 Feb 2019, 09:38

Hello Marek,
I did that but the module are still not showing on the product page (daily deal modules and size chart)
How about the 500 error while trying to congure google site map?

Regards,
Franca

Marek (marek) 15 Feb 2019, 10:48

- As I can see Size Chart works fine http://take.ms/KRgT3

- you have to add Daily Deal module to your homepage. It works like this: https://alysum5.promokit.eu/dailydeal/en/

- Google site map is not our module

Franca Daniel-Marin (Franca1983) 15 Feb 2019, 12:57

This is what I want to do but I can't as the module is not in product category page

Franca Daniel-Marin (Franca1983) 15 Feb 2019, 13:00

here is a screen shot of what i want to do and where i think I can set the daily deal module right ? Befor both daily deal module and size chart module should be here right ?

Marek (marek) 15 Feb 2019, 13:16

Size Chart works, you can see it here http://take.ms/KRgT3

Daily deal works on home page only

Franca Daniel-Marin (Franca1983) 18 Feb 2019, 09:33

Hello Marek ,

I was able to figure it out Thanks but I am still having problem to generate google site map due to blog articles I suppose. still having Error 500 see attached file. The second is every time i change the sign in form to french it doesn't show.

Ps do you have other service like in customization of this theme?
Best regards,
Franca

Marek (marek) 18 Feb 2019, 10:30

Hi, Franca Daniel-Marin.
We have purchased blog module on themeforest and can't edit it's code. Could you please try following trick, disable blog module and try to generate sitemap.
As for customization, yes, we have such service, but for now my colleague is too busy, I suppose he will be available within 1-2 weeks

Franca Daniel-Marin (Franca1983) 21 Feb 2019, 15:00

Hello Marek,

Please kindly inform me when you are les next week free for you customization service.Mea while, How can I translate the revolution slider cos on my English website its in French. secondly every time I change the login information it doesn't change . pleased find attached screen shot.
Best regards,
Franca

Marek (marek) 22 Feb 2019, 11:02

Hi, Franca Daniel-Marin.
Do you have enabled some cache on your server? I'm asking because I don't see changes after editing theme files. I have make a fix so translation should works now, but only the cache issue here

Marek (marek) 22 Feb 2019, 11:07

I also add a fix for Blog module to make it work with sitemap.
Here you can enable multilanguage option for Revolution slider http://take.ms/fNlPC

Franca Daniel-Marin (Franca1983) 22 Feb 2019, 15:30

Hello Marek,
I did not enable cache on my server. here is the part to my shop on ftp. Cos now I have change the language of on the rev slider but it's not showing on my english website.
Regards,
Franca

/clickandbuilds/PrestaShop/MademoiselleTrendy

Franca Daniel-Marin (Franca1983) 22 Feb 2019, 16:47

Hello Marek are you on the website? my slider is not appearing on the website

Franca Daniel-Marin (Franca1983) 22 Feb 2019, 17:13

And here is my english site (Panicking

Marek (marek) 22 Feb 2019, 17:14

Go to Page builder, and select slider to show

Franca Daniel-Marin (Franca1983) 22 Feb 2019, 18:50

I did but and select slider to show but I can't change it to my images also it's in English not in French on my French website

Franca Daniel-Marin (Franca1983) 23 Feb 2019, 09:50

Hello Marek, here is my site since yesterday. I have tried to change the slide so many times but on the French site I don't have any slide. when I use the Alysum slider I get a slider with some bug, and on the English website not translated. plus every time I try to modify the menu, it gives me 500 error.

Franca Daniel-Marin (Franca1983) 23 Feb 2019, 16:52

Hello Marek,

I have manage the put back the slider images but the textes are still in English after activating the multi slider. I guest it needs a fix.
Here are the issues I am having regarding the theme
1 The slider is not translating.
2 the menu page is impossible to modify as it's giving error 500
3 the google analytics is not connecting due to the term
4 the check out form sin English instead of French ( friend several times I guess it's bugged)
5 Is there any way to minimize the logo on the phone as its very big andI have just find out the the AMP might not be compatible for Ecommerce shop.
Please could you kindly help me to look into these issues ?

Best regards,
Franca
Just incase here is my ftp part : /clickandbuilds/PrestaShop/MademoiselleTrendy

Marek (marek) 23 Feb 2019, 20:00

1. But as I can see it's translated http://take.ms/7XE2v

2. fixed
3. I see google analytics code on website, so that is not theme's issue http://take.ms/Bg2aG

4. What form do you mean? please give me direct link
5. As for me your logo works fine: http://take.ms/LSiMZ

Franca Daniel-Marin (Franca1983) 24 Feb 2019, 09:38

hello Marek,

Yes 1, took a longtime after changing languages to show up onto site.
2 Thanks for the fix
3 yes but t doesn't show visitor on live view.
4 here is a screen shot of the form attached
5 is there anyway to make it look smaller on the phone ?

Still waiting to have news for the customization you told me next week right?
Regards,
Franca

Marek (marek) 24 Feb 2019, 11:48

3. the theme do it's work and show's the script. Why it doesn't detected by google I don't know. Try to make a test with Classic prestashop theme
4. now it's ok http://take.ms/yqyEs
5. try this CSS:

@media (max-width:500px) {
#header .header_logo_img img {max-width:170px}
}
Franca Daniel-Marin (Franca1983) 25 Feb 2019, 11:15

I have don that and it's impossible to change the iamge on the slider to mine. I cant even see the slider on rev slider to change it

Marek (marek) 25 Feb 2019, 12:14

Could you please give me more details? Where can't you change the image? As I can see all works fine here http://take.ms/316km

Franca Daniel-Marin (Franca1983) 26 Feb 2019, 13:58

Hello Marek,
At first it was not showing so I had to clear my cache and and waited a while before it was back on. I was thinking you fixed it though lol. I have just seen on my phone the category page description is not showing properly I tried adding this code but it was showing 2 images could you help me out please?

PS: I really need customize my homepage plus my AMP for mobile page. You told me this week. please when are you guys less busy? "VERY URGENT"
</div>

      {*
      <div class="category-cover">
        <img src="{$category.image.large.url}" alt="{$category.image.legend}">
      </div>
      *}
      {* Webbax - categorie end *}
      <br/>
      <div>
          <img src="{$category.image.large.url}" alt="{$category.image.legend}" class="img-thumbnail">
      </div>
      {* Webbax - categorie start *}
    {/if}
  </div>


Image-1.jpg (246.7 KiB)
Marek (marek) 26 Feb 2019, 14:36

Try following CSS to fix category text:

body .category-desc-wrap.img_exist {position:relative}

What do you need to customise? I can't find it in your tickets

Franca Daniel-Marin (Franca1983) 26 Feb 2019, 14:53

I want that the category text description is under the category image like this photo attached. and the other photo I sent earlier is how my product looks on the phone plus attached how my category page looks on laptop.
If you can help me I will be grateful.
Regards,
Franca

Marek (marek) 26 Feb 2019, 22:51

Have you tried the code I sent you before? It will solve your problem

Franca Daniel-Marin (Franca1983) 27 Feb 2019, 15:10

Hem Marek,
Tried the code and it's ok now on the phone also for the logo as well. thanks.

I need to customize my

  1. home page
  1. AMP

Could you tell me when this might be possible and the process please?
Thanks


Marek (marek) 27 Feb 2019, 15:57

Please give me details about customisation you need. What exactly do you want to do

Loading...