• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 18.02.19, 12:04
  • Opened by: Brian Fuks
  • Closed by: Marek
  • Closed on: 22.02.19, 17:19
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13766 - Homepage issue

Hi Marek,

I did’t touch anything and my homepage look empty. The product carousel and the instagram feed just disappear :(

Comments

Marek 18 Feb 2019, 12:19

all works fine for me https://genovia.es

Brian Fuks 18 Feb 2019, 12:36

Did you see the products miniature and the instagram feed on the homepage? I’m asking because I can’t see. I tried on chrome and safari private too.

Marek 18 Feb 2019, 12:37

- product, maybe you just don’t have “New Products” in your store

Marek 18 Feb 2019, 12:37

- instagram - working to figure our what’s wrong

Marek 18 Feb 2019, 12:42

Do you use some cache module? I’m asking because even if I edit theme files, I do not see any changes

Brian Fuks 18 Feb 2019, 12:43

I’m not using any cache module and all cache if off

Marek 18 Feb 2019, 12:44

Ok, what is correct path to the theme?

Brian Fuks 18 Feb 2019, 12:45

public_html/themes/alysum

Brian Fuks 18 Feb 2019, 19:32

Any news?

Marek 18 Feb 2019, 19:38

please be patient, we have a lot of customer’s requests

Marek 19 Feb 2019, 11:46

I do not understand why I don’t see any changes in your front page if I edit the file /public_html/modules/pspagebuilder/classes/widget/instagram.php it looks like a cache enabled but I don’t see any cache in your back office. Maybe you have enabled cache in your server?

Brian Fuks 19 Feb 2019, 12:05

I have same issue. When I edit the page builder from the backend, I don’t see any changes in the frontend, so I wait a little minutes and after that I see… Do you think that maybe there is a cache enable in the server? I’ll talk to the guys.

Brian Fuks 19 Feb 2019, 12:39

I was using by default the SuperCacher on my server. I just deactivated

Marek 19 Feb 2019, 22:36

Now instagram module appears own your homepage. Try to put your API key there