- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 25.02.19, 13:10
- Opened by: Karim BOUDALI
- Closed by: Marek
- Closed on: 30.03.19, 19:46
- Reason: Closed
- Comment: Glad to help!
Ticket #13810 - PROBLEME MIGRATION
Hello,
all the settings of my templates have disappeared.
I can not configute alysum anymore.
I wanted to transfer the full file of my prestashop 1.7 to the root of my server.
I think I did the migration well but now I have nothing, the backoffice works and the frontoffice too.
I do not understand.
Can you help me please
i change access prestashop 1.7 backoffice
Comments
I need access to your back office
https://www.edehillerin.fr/Backoffice/index.php?controller=AdminDashboard&token=1f84f33514e05c51ac255ec6865f8e39
login et password is the same
i think perhaps problem in the folder : in the FTP
httpdocs / var / cache / folder (dev and prod)
Yes, now I see the page is loading
you know where it can come from?
First of all check out files and folders permissions, read more about that here https://alysum5.promokit.eu/promokit/documentation/#getting_started
the rights are in 755, I lost my templates.
example: Header Builder Editor - Edit: Complex_K
nothing
you can close the ticket.
But you didn’t solve the problem yet, right?
yes I solve.
But i have an another problem please :
in the performances of prestashop when I activate the cache on “yes” and that I navigate on the site:
when I add a product to the basket, it adds up and when I continue shopping it disappears from the shopping cart.
When I disable the cache (prestashop performance) I no longer have this problem.
How to do ?
thank you
The issue has been fixed. Please check it out
thank you very much )))
You are welcome