- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 04.03.19, 17:11
- Opened by: Pierangelo Contu
- Closed by: Marek
- Closed on: 01.08.19, 12:16
- Reason: Closed
- Comment: Glad to help!
Ticket #13869 - Menu Typography, No Updates, and other problems
Hi, I have some little problems that drives me crazy.
1) How can I change my Menu and Topbar typography, cause in Alysium Settings it doesn’t work.
2) Why my theme with the correct purchase CODE tell me “Theme Updates
Something goes wrong, pelase try again” 3) I want the black mobile Menu, and I see only 3 lines with the white button… 4) Revolition Slider: If i click the option for “not seeing the slide in the mobile site” I see every time the slide. Nothing will change.
5) Those Breadcrumbs in the left portion of the pages are not so beautiful (IMO) and I wanna eliminate them.
I know I have a lot of problems here, maybe I sound really boring but I can’t complete the site the way I want. I hope in your help. Thank you.
Comments
Hi, Pierangelo Contu.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Done, sorry
1. I suppose there is no permissions to write generated CSS file
2. the same issue possible
3. I have enabled AMP in the theme settings now your mobile website looks like this http://take.ms/5rwDG
4. I have to write to Revolution module support because that is not our module
5. To hide breadcrumb use following CSS:
I need access to your server through FTP to check out files permissions. Current credentials doesn’t let me connect
Thank you for your precious time, I have update my FTP login. It was wrong
Also, How Can I translate “My Cart” text? Thanks
As I wrote before you had wrong file permissions. I have fixed that for Theme Settings.
Have you tried to search “My Cart” in the back office translation page?
Hi Marek, I’ve correctly translated the “My Cart” label. But the rest is the same, I can’t change typhography, and I have the same error to the theme update.
Please take a look http://take.ms/P1NA6
make sure you are using correct purchase ID in the theme settings
Sorry Marek, but nothing changed, I have many problems with this theme and I need to finish my site sooner, and I won’t manage all those problems, so I don’t have the time to do it, It’s not a theme “ready to go”.
I hope in a refund if possible, thank you for your time.
What problem do you have now?
I have the same problem with the pkmenu fonts and size, they won’t change, then the little submenu is not able to visualize the same thing on Safari and Firefox, in the last one they are correct, in Apple browser the text exit from the margins. I can’t set properly the static header that follows the page, cause, the background is inexistent, and I can’t set it up from the settings, but only for the layout builder and I can’t set the transparency. My top bar icons are a mess, and if I show only text, “my cart” looks like:
My
Cart
And not inline with the other text, I don’t know if is my server, or my stupidity but I am not happy with this theme Merek. And I don’t have time to fix it. I know that u are a top designer but I’m not happy, this is not one theme that “just work” for me.
Of course you can try to use another theme, but I’m not sure you will be happy with any of them. Our theme much more user friendly then default prestashop theme, and most of themes on the market
This is non the first theme that I’ve buyed on themeforest. I’ve buyed some themes for other platforms in the past. I liked yours cause the feel from the preview was good but I have many troubles in personalizing it. I approciate your help, but nothing changed, if you want to fix the header for me, and then tell me what I’ve Done wrong I’m ok with that. If not I want a refund.
Please understand me Marek. Thank you.
What do you mean by “nothing changed”? let me try to help you
Hi Merek i can’t do this, this is a base problem in the layout manager, I don’t have messed with any css I think. Thank you I link you all
Can you see the attachement?
I don’t see any attachments
https://www.dropbox.com/s/2blrzmmzlou05ud/IMG_1101.jpeg
I just changed menu font size in one click http://take.ms/eW3an5 and icons are aligned http://take.ms/PMQ0K
DO NOT forget about browser’s and prestashop’s cache
Right Marek, Thank you.
If you can help me with these last problems and Explain me how you have done, I will terminate this website without loosin’ pi3ces of my brain, and in pure Mindfulness powered meditation:
https://www.dropbox.com/sh/1xbwqw5zv3vmhp2/AADNiqvv2nqOhB2Jf8X70caga?dl=0
Then, the last question: is it possibile to add colums only for iPad in the Amp rappresentation of the home page?
Thank you very much for your patience.
I see your menu is ok https://www.dropbox.com/s/7wazh3ksqndj6il/Screenshot%202019-03-20%2010.47.52.png?dl=0
Icons are fixed, try to edit source code of the widget next time
What’s wrong with alignment? how do you want to have it?
as for update issue, we are working on that, you are only one with such problem, all works fine for other customers
Hi Merek on the iPad, if I request the full site I see the menu wrong. I told you about the mobile Amp site, beacause on the iPad just one column of content looks like a waste of space (IMO), is it possible to setup 2 column just for tablets? Tnx
Yes, we have such plans to optimise AMP for tablets. It’s already in our TODO list
Hi Marek Soru for the delay, but she do you think you will Fix the problem for my update button bug? Can I do it my self to risolve the glitch? Thank you
I see following error when I click on “Update Button”
I will investigate this with siteground.
Merek, Can you help me solve this problems? Soon the iPad will switch (based from rumors) only in desktop mode and I don’t want the site looks like this (this is a default problem of the theme):
https://www.dropbox.com/s/hqty390kivg5j6y/Foto%2026-04-19%2C%2007%2040%2030.jpg?dl=0 https://www.dropbox.com/s/9z2dxfslp0crm48/Foto%2026-04-19%2C%2007%2040%2044.jpg?dl=0
Thank you Merek.
The issue has been fixed. The fix is in the Theme Settings → Customer CSS
I Have talked with the siteground experts about the permissions For the “update” button of the theme. They say that the problem is in the theme. So Merek, I’m waiting for a fix. Thank you
Maybe they told you more details? And why it works for everyone else and only you has this issue?
This is the reply in full:
Please make sure Purchase ID is correct
It Was my fault. Now it works. Sorry.
Another question, the icons in the header (cart etc) when I switch my iPad in portrait mode, I have the same problem
And i have a question, what tool i have to use to find the classes for modify the css? Normally I use firebug but I can’t find them
There is built in Developer Tools in every browser. Try Ctrl+Shift+C