• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 08.03.19, 16:54
  • Opened by: Sylvain Duval
  • Closed by: Marek
  • Closed on: 05.04.19, 14:50
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13900 - Responsive issue

Hello,

I have a responsive issue on the phone version (test on iPhone 6 / Safari, but the problem probably appears on every phones), underline title are displaying crossed, text footer are out of there box, … You’ll see attached to this message screen print of this problem to understand more easily.

Thanks,
Ragards

Comments

Marek 08 Mar 2019, 17:02

Try following CSS fix

.bord-bott .row.clearfix {width:100%}
.module-title span:first-child {line-height:40px}
Sylvain Duval 14 Mar 2019, 16:26

Hello,

Somme responsive are soled but other are still there.
Attached to this e-mails you’ll see explanation :

  1. Header HTML : Background is supposed to be pink, display well on computer, but there is a white background on phone
  2. Home page Banner : Banner text is not responsive on phone, is it possible to make juste 1 banner invisible on phone
  3. Product categories descriptions / images : texte description is on top of filters
Marek 14 Mar 2019, 23:22

1. http://take.ms/w1ZQE

2. Fixed
3. Try following CSS:

.pts-container-wrap.border-bottom .row > div {margin-bottom:50px}
Sylvain Duval 15 Mar 2019, 11:59

Problems are still here.

Marek 16 Mar 2019, 22:01

But you didn’t do what I asked you for http://take.ms/PqX1i

Sylvain Duval 18 Mar 2019, 09:56

1 : Yes I did it (see print screen).
2 : problem is not solved (text not responsive on banner)
3 : problem is not solved (category description not responsive)

Marek 18 Mar 2019, 12:06

Now I see. Please check it out now, all should be fine

Sylvain Duval 05 Apr 2019, 09:36

Hi,
Problem is still there for some banners. Is there a way to activate banners for computer and not mobile, and other banners on mobile but not on computer ?
Or explain me what to do to make the text and banner display well.

Marek 05 Apr 2019, 11:37

Try to clear prestashop cache

Sylvain Duval 05 Apr 2019, 14:38

It worked, thanks.
Could you tell me what you did ? I’m about to buy your theme again for another website, so it will avoid me to ask you again.

Marek 05 Apr 2019, 14:46

I just added a couple of css lines to the Theme Settings → Customer CSS

Sylvain Duval 05 Apr 2019, 14:50

Thanks !

Marek 05 Apr 2019, 14:50

You are welcome!