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  • Priority: Medium
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 30.03.19, 20:05
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #13940 - Newsletter, contact it show that they do not find path to core.js, for 1.7.x

I install the theme in prestashop 1.7.5, but when i try to send a newsletter or from contact form, do not show anything, but in console it show that it do not find path to core.js

Untitled-1.jpg (98.3 KiB)

This ticket does not depend on any other tickets.

Marek (marek) 14 Mar 2019, 13:01

Hi, Catalin.
Where I can see the issue?

Catalin (exalonro) 14 Mar 2019, 13:36

Hi, Marek.
Here is the working site :

Marek (marek) 14 Mar 2019, 14:18

Yes I see.
Please fill out all necessary fields in your profile to access to your server through FTP and Back office

Catalin (exalonro) 14 Mar 2019, 14:36

Done, plus i see when i press update theme from Theme Settings > General, it sent and warning

Marek (marek) 14 Mar 2019, 23:38

Your server blocks request to newsletter Ajax file Please ask your hosting provider support to help you to solve that