• Closed by: Marek
  • Closed on: 01.05.19, 15:19
  • Reason: No answer from a customer

Ticket #13945 - custom header with layout bulder doesnt work

Hi if i select HEADER BUILDER in setting options, and then select or create a header layout, i see NO HEADER AT ALL.
even if i follow your video correctly…

see my attachment

Comments

Marek 14 Mar 2019, 18:53

Hi, treccani stefano.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

treccani stefano 14 Mar 2019, 18:56

done, check please

Marek 14 Mar 2019, 19:00

What do you mean by “Custom Header”?

treccani stefano 14 Mar 2019, 19:03

an header builded with your HEADER BUILDER

Marek 14 Mar 2019, 19:09

For some reason Header builder was not placed to the Header Builder hook. now it works

treccani stefano 14 Mar 2019, 19:11

ok thanks, i will check :)

Marek 14 Mar 2019, 19:11

You are welcome

treccani stefano 14 Mar 2019, 19:21

how can i set different layout for search bar? i dont see options about it in settings…. i need search bar always opened, like your demo #2… but now is closed and open only with mouseover

Marek 14 Mar 2019, 19:37

I just did it for you in the Theme Settings → Custom CSS

treccani stefano 14 Mar 2019, 20:56

many thanks, but help me…. the header builder hamburger menu on mobile its all corrupted…. seems that the css of this site are different to your demo… please check yourself my header on mobile…

Marek 14 Mar 2019, 21:03

I have enabled AMP for mobile devices, please check it out

treccani stefano 14 Mar 2019, 21:07

but i dont want amp… i want responsive graphic… same graphic of desktop…, its impossible to ave without corrupted mobile menu?

Marek 14 Mar 2019, 21:13

Ok, I see.
Do you want to have it like this: http://take.ms/faDAY ?

treccani stefano 14 Mar 2019, 21:15

yes, please

Marek 14 Mar 2019, 21:15

Done

treccani stefano 14 Mar 2019, 21:19

sure? i see this…

treccani stefano 14 Mar 2019, 21:24

and check the sub menu also…. if i clic the arrow, open the submenu, but if i click again, close ad REOPEN again.. checked on chrome…. seems that on firefox is ok… but not on chrome

Marek 14 Mar 2019, 21:27

Yes, now menu looks better. As for submenu I see, I’ll try to fix it as soon as possible

treccani stefano 14 Mar 2019, 21:28

many thanks, if you fix submenu its all ok…

Marek 14 Mar 2019, 21:30

mobile header require some polish and I also can help you with that, but right now I’m not at my working place. I’ll back on Monday and will be fully available

treccani stefano 15 Mar 2019, 08:46

many thanks, if you fix submenu its all ok…

treccani stefano 15 Mar 2019, 08:47

hi, whan you think to fix the submenu mobile issue on chrome?

Marek 30 Mar 2019, 19:25

Hi, Stefano.
Sorry, I missed this ticket, do you still need a help?