• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 25.03.19, 15:00
  • Opened by: ESMA ESMA
  • Closed by: Marek
  • Closed on: 01.05.19, 15:46
  • Reason: Closed
  • Comment: Glad to help!

Ticket #14051 - Can't install theme in Prestashop 1.6.1

I’ve just bought the alysum theme for Prestashop 1.6 and i can get it working on Prestashop 1.6.1.

When I’m trying to install it via the archive, it says that the uploaded file size is different from the original file size.

When I’m trying to install it via FTP (by uploading it in /themes, and theme modules in /modules), alysum theme does not appear under “Default Bootstrap” theme.

Do you have any clues about this issue ?

Comments

Marek 25 Mar 2019, 15:01

Hi, ESMA ESMA.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

ESMA ESMA 25 Mar 2019, 15:16

It’s done @Marek, thanks !

Marek 25 Mar 2019, 15:29

You have wrong folders/files permissions

Une erreur est survenue durant la copie du fichier.

Please ask you hosting provider to fix that if you don’t know how to do that.
That is definitely not a theme’s problem

ESMA ESMA 25 Mar 2019, 15:38

I’ve already tried to fix the permissions. I’ve set the permissions like in the theme’s documentation.

I”m

ESMA ESMA 25 Mar 2019, 15:39

I am a webdeveloper, so I am used to install Prestashop themes. However, in this specific case, the theme doesn’t install.

Permissions are correctly set

Marek 25 Mar 2019, 15:40

If you are web developer, try to install the theme to localhost, just for a test. The problem is with server permissions for sure

ESMA ESMA 25 Mar 2019, 16:19

I’ve to install this theme via themeinstallator module, and get it working.

However, I can’t access to the theme’s configuration page. Any clues ?

ESMA ESMA 25 Mar 2019, 16:34

Moreover, I do not have access to “old style” version with this theme on PrestaShop 1.6

Marek 25 Mar 2019, 16:53

What do you mean by “do not have access”?

ESMA ESMA 25 Mar 2019, 16:59

This style doesn’t appear in the list of provided designs when I go the theme configuration page

Marek 25 Mar 2019, 19:02

How can I login to your back office to see the issue?

ESMA ESMA 26 Mar 2019, 23:50

With the same account as I provided in my account confiugration

Marek 27 Mar 2019, 00:09
ESMA ESMA 27 Mar 2019, 05:17

Why is it named Alysum on PS 1.6 and “old style” on 1.7 ?

ESMA ESMA 27 Mar 2019, 07:51

The “alysum” theme does not render the same as “old style”.

There are clear differences between these two versions

Marek 27 Mar 2019, 08:46

THere is no “oldstyle” Demo in 1.6 it’s called “alysum” there. See our landing page, there is separation between 1.6 and 1.7

Marek 27 Mar 2019, 09:01

There are two sets of demo, please see carefully https://alysum5.promokit.eu/promokit/landing/

ESMA ESMA 27 Mar 2019, 10:14

OK but why I cannot edit the maintenance page ? a javascript file is added automatically by a module I dont know, and create a div with a background image of girls. How can i remove that ?

Marek 27 Mar 2019, 16:33

How do you edit it?
The file of maintenance page is /themes/alysum/templates/errors/maintenance.tpl