- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 28.03.19, 11:17
- Opened by: Xavier CLAVIER
- Closed by: Marek
- Closed on: 28.03.19, 18:07
- Reason: Closed
- Comment: Glad to help!
Ticket #14099 - Error during the payment process
Hi,
I have another issue, during the payment process, when I fill my personal data, I define a new password (then the system tells me that I should respect the format but there is no indication for the format…?), and I get an error page in red with several blocks (it looks like a debug page). Can you check please?
Thank you
Xavier
Comments
I maked the ticket as High but I should have marked it as Critical because the website must be launched tomorrow.
Thank you
I have found the same bug in prestashop GitHub https://github.com/PrestaShop/PrestaShop/issues/10640
They recommend to install php-intl extension.
As your hosting support to make it compatible with prestashop
Ok, thank you I just installed I will check.
About the password do you know why the system tells me that I should respect the format but there is no indication for the format ?
Thanks
I never seen such message, maybe it’s your browser tell you about that?
I send you the screenshot
Try now, it should be ok
Now I get this (intl is enabled)
1. That is not a theme issue, so you have to ask prestashop support to help you with that.
2. I still do not see enabled php-into extension in your configuration https://www.woman-concept.fr/i.php
Ok thank you, I will contact the hosting support about the php extension and will have a look about the password.
Best regards
Xavier
Ok, let me know if you will have any issue