• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 24.04.19, 14:45
  • Opened by: Tim Bugg
  • Closed by: Marek
  • Closed on: 13.06.19, 16:08
  • Reason: Closed
  • Comment: Glad to help!

Ticket #14322 - 500 Server error

When i click on a top level menu item see “menu item 01” then click “trout flies”

Comments

Marek 24 Apr 2019, 15:02

You have to downgrade your php version. Prestashop is not compatible with 7.3.4 https://devdocs.prestashop.com/1.7/basics/installation/system-requirements/

Tim Bugg 24 Apr 2019, 15:15

ok done that

Marek 24 Apr 2019, 15:22

I suppose you have imported your products, right?
There is an error “Product with id 783 is not a pack” what is not related to the theme. Try to disable a product with ID 783