• Priority: High
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 14.06.19, 19:02
  • Reason: Closed
  • Comment: Glad to help!

Ticket #14367 - blocked page

hi, I have a problem, performing this procedure from the control panel:
-layout builder
-page builder
if I make a change and save, the page builder page remains locked with the load signal and does not unlock anymore, I have to exit and re-enter the page builder
could you check, please?

This ticket does not depend on any other tickets.

Marek (marek) 29 Apr 2019, 17:43

Hi, Davide.
Try this solution for Page builder https://alysum5.promokit.eu/promokit/documentation/#faq13

davide parrotto (Trendek) 29 Apr 2019, 18:11

hi marek, the documentation tells me to increase the value “max_user_connections”. what value should I give?

Marek (marek) 29 Apr 2019, 18:22

it depends on your server, try for example “100”, then increase to “200” if it’s necessary

davide parrotto (Trendek) 30 Apr 2019, 10:14

hello marek, I report what indicated by my server:

“Infomaniak does not limit the number of MySQL connections per user and per hour: the MAX_QUERIES_PER_HOUR / MAX_UPDATES_PER_HOUR / MAX_CONNECTIONS_PER_HOUR values are not present on our hosting. Unlike other hosts, there is no risk of receiving such an error message: “SQL Error: 1226 User ‘data_forum’ has exceeded the ‘max_questions’ ressource”.”

how should I proceed?

davide parrotto (Trendek) 30 Apr 2019, 10:26

Hi, Marek. I resolved it in this way:

Disable “async” mode for ajax widget request

Thanks you

Marek (marek) 30 Apr 2019, 11:00

Ok, great!

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