• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 29.04.19, 14:36
  • Opened by: Emilio
  • Closed by: Marek
  • Closed on: 13.06.19, 21:59
  • Reason: Closed
  • Comment: Glad to help!

Ticket #14368 - Problem with module

Hi, i have installed a module for pre-order. Now is desactivated because there are some issues.
Attached a file that i receibed from the module support.

How can I fix this ussue?
Please, dont activate the module

Comments

Marek 29 Apr 2019, 17:39

Hi, Emilio.
As I understand, you have installed module for pre-order, and you have en error in your back office, right?

Emilio 30 Apr 2019, 10:52

The problem is in the front, at the product sheet.
It does not show the reservation poster.

Also in the backoffice, because the waiting list is empty

Marek 30 Apr 2019, 10:59

I can’t help you with back office issue, because that is not related to the theme. As for Front office, did you test out the module with Classic PrestaShop theme?

Emilio 30 Apr 2019, 11:18

Yes, it works properly

Marek 30 Apr 2019, 11:36

Do you have a documentation for that module?

Emilio 30 Apr 2019, 12:14

Sure, thats the documentacion for the module: https://addons.prestashop.com/documentation/e08252ef8f6e0ce23a6eb0854491b29d8810ea76

Marek 30 Apr 2019, 12:51

Ok, please give me a link to your store where the module should appear