• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 02.05.19, 20:28
  • Opened by: jorge gn
  • Closed by: Marek
  • Closed on: 14.06.19, 19:06
  • Reason: Closed
  • Comment: Glad to help!

Ticket #14398 - add widget chat

I am trying to install the widget of some chat modules, they are installed but none is shown in the frontoffice, I do not know what else you touch

Comments

Marek 03 May 2019, 12:45

Please make sure the module is enabled and configured properly. Give me a name of chat module

jorge gn 03 May 2019, 21:22

Smartsupp, and European Union Cookies Law. I need to know how to make these modules visible

Marek 04 May 2019, 11:02

Your chat works now. Please make a backup of the module. As for cookies, you can enable it in Theme Settings

jorge gn 04 May 2019, 16:34

How do I backup? I want to know how you did it so as not to bother again. In our company we are playing a lot, that’s why we are so heavy, we document everything to not ask again

Marek 05 May 2019, 11:34

Just copy the module to your computer

jorge gn 07 May 2019, 22:54

the cookies section of alysum I do not like, in mobile version it takes a lot. I prefer to use the European Union Cookies Law module. but I do not know how to add it in the footer

Marek 08 May 2019, 11:21

I just moved it to header and it works